Interim District Manager (Cape Town) - 6 month assignment Description The Interim District Manager will be responsible for the following: · Develops and executes the retail Sales targets by district, by brand and by store · Manages the store managers · Develops top door strategy in conjunction with Regional Sales Manager · Monitors the PFSS channel performance, taking actions when needed, in collaboration with retail and brand teams Key accountabilities · Implement strategies to ensure targets are achieved and where possible exceeded · Runs the PFSS P&L · Monitors key success metrics: sales, conversion, AST, Productivity/expenses, NPS, data collection · Actively exploit business opportunities to deliver stretch plans and persevere during challenging times · Makes recommendations to Retail Director and Brand Managers on yearly targets, as well as on Manages the store managers: · Attracts, leads and develops teams to achieve sales plan and deliver high-touch customer service.
· Sets the tone for excellence in execution in all field staff, actively role modelling effective selling techniques and driving expectations of delivery of a strong service and selling culture across span of control · Develops and upskills team in retail management techniques and drives commercial performance improvement · Ensures operational efficiencies and completion of procedures according to retail regional and affiliate retail guidelines, brand guidelines and ELC standards · Ensures all activities respect brand standards and visual integrity of stores · Prepares and plans strong implementation plans for staff coverage across all retail locations, with particular focus in top doors.
· Develop and nurture strong, effective and productive business partnerships with store managers, customer, malls and local business · Actively maintain competitor and market awareness, and develop strategies to ensure brand outgrows competitors.
· Develop and execute against top door strategy ensuring top doors grow ahead of competition, overall brand, have staff coverage and together with Trade and Marketing Manager implement Qualifications · Full, unrestricted Driver's license · 3 - 5 years retail sales experience, gained within the department store prestige product marketplace · Exposure to marketing, budgeting and promotional planning, essential.
· People Management Experience · Advanced MS Office – Word, Excel and PowerPoint · Must be prepared to work within a department store environment · Lifting of boxes, product, collateral