As the Integration Project Manager at Ozow, your main role is the end-to-end management and ownership of all technical integrations for enterprise clients, distribution partners, product updates, and all related technical client requirements.
You are an ideal candidate if you have: A Bachelor's degree or equivalent experience in a technical field such as computer science.2+ years payment integrations experience with online and in-store solutions. Relevant experience with eCommerce platforms, APIs, payment gateways, or payment processors is preferred.Familiarity with one or more programming languages used by Ozow and its clients (Java, PHP, Python, C# etc.).Familiarity with e-commerce platforms such as WooCommerce, Shopify, Magento, as well as POS, Retail, CRM, ERP, and other billing systems like Amadeus, SAP, Eccentric etc.IT project management experience with the ability to manage multiple projects spanning a number of stakeholders at any given time.Experience in dealing with merchants and other stakeholders at a senior level.Your roles and responsibilities: Accountable for the creation, documentation, and delivery of a disciplined integration strategy, process, and execution plan.Provide an efficient interface with all clients and specialists and deploy various integration processes and administer all programming components to facilitate various product implementations.Perform troubleshooting on integration issues and recommend appropriate solutions.Administer integration support requests and coordinate with the development team to ensure change in policies and procedures to avoid duplicate issues in the future.Prepare and present status reports.Maintain knowledge of relevant new technologies and provide required training where needed.Responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward.Mobilize many different people in numerous teams across multiple locations.Manage technical interactions with clients, merchants, partners, and developers to understand their requirements and articulate the best implementation of Ozow solutions and product offerings.Act as the main point of contact throughout the engagement for client technical, product, and marketing integration support, from early in the sales pipeline through launch.Create and update technical content including sample code, integration documentation, demos, etc. to show merchants and partners how to implement their specific use cases and share best practices of the various Ozow channels.Be the Voice of the Customer and relay feedback to internal stakeholders, including Product Management, Dev, Risk, etc. to champion customer requirements and feature enhancements.Your skills and competencies: Excellent communicator: You speak and write clearly and articulately without being overly verbose or talkative. You let others speak and seek to understand their viewpoints.Flexible/adaptable: You adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.Follow-through on commitments: You live up to verbal and written agreements, regardless of personal cost. You are action-oriented.High standards: You expect personal performance and team performance to be nothing short of the best.Problem solving: You are able to solve problems by analyzing situations and applying critical thinking to resolve issues.Team player: You reach out to peers and cooperate with supervisors to establish an overall collaborative working relationship.In office perks: Healthy breakfast, lunches, and snacks (Cape Town)Healthy lunches and snacks (Johannesburg)Monthly socials (Cape Town and Johannesburg)On-site Barista (Cape Town and Johannesburg)Ozow Library (Cape Town)Perks for South African based employees: Medical aid subsidy (permanent staff)Group Risk Insurance (permanent staff)Generous paid annual leaveLearning and Development opportunitiesQuarterly team buildingCommunity initiativesEmployee giftingAccess to cutting-edge technologyOur Employee Value Proposition: Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.
Ready to be exceptional? Apply now! Keen to know more? Interested in joining our rocket ship?
To find out more about life at Ozow, head over to our Careers Page.
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