Description: Marsh has a fantastic opportunity for an Insurance Specialist to join our team in the Durban officeThe Insurance Support Specialist provides support and document production and review in the renewal process to ensure that communication and process flow between Marsh, insurers and clients is timely and consistent from submission to policy issuance.
This role includes the gathering and reviewing of required client information to ensure that materials produced are accurate and meet agreed requirements.
This role also requires basic insurance knowledge and is responsible for low complexity policies and Renewals including New Business.
This includes pre and post binding activities including, but not limited to, document generation to support invoicing, certificate production, endorsements and extensions.This is a full-time role and you must be able to attend the office a minimum of 3 days a week including Monday, Tuesday and Wednesday.What can you expect?An opportunity to join an established and client focused teamBeing trained and coached on the processes and systemsA platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environmentTo build and maintain an excellent rapport with our clients, providers and colleagues across the GroupWhat you will be rewarded with?An international well-established company with a strong brand and strong results to match.Outstanding learning and mentoring programsHybrid working model (3 compulsory days on-site)We will rely on you to:Maintain a basic technical understanding of all major classes of Insurance and specialist services that the Company offers to its customersMaintain a basic understanding of the core aspects of relevant Insurance and related legislationDevelop insurer relationships at the appropriate levelRenewal Documentation (Pre- and post-renewal)Ensure timely & accurate processing, production and review of:core insurance specialist tasks as defined in the renewal proceduresclient and insurer documentationall other documentationmaintain records, data, and filingcurrent and outstanding documentation follow upsmiscellaneous correspondenceProvide assistance to Operations Team Leaders by acting as a point of escalation as requiredProvide Subject Matter Expertise (SME) support to business stakeholders and participate in group and business unit lead initiativesAdhere strictly to the company's quality practices and other systems and procedures, professional standards, Greater GoodComply fully with the Company's Errors and Omissions avoidance policyComply with company policy for continuous professional developmentPossess a thorough working knowledge of all aspects of the required Insurance legislation as well as any other relevant legislationWhat you need to have: Basic Insurance knowledgeFAIS & RE5Clear and concise oral and written communication skillsComfortable and experience working with technology (solutions)Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and ExcelStrong numerical skillsExcellent organization skills – able to prioritize work and meet deadlinesExcellent interpersonal skills – able to work within a teamWhat makes you stand out?Strong insurance knowledgeAbout Marsh is the world's leading insurance broker and risk advisor.
With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.
Marsh is a business of (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people.
With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , and .
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