Insurance Retention Agent Apply locations: Johannesburg
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 22, 2024 (5 days left to apply)
Job requisition id: R25039
Job Description Interacts with existing customers to perform various retention related activities, which includes cross-selling, suggestion of alternative products, resolution of customer queries and unhappiness, and product education to maximize customer experience and positively impact retention.
Hello Future Retentions Agent!
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB STI RETENTIONS, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can: Achieve monthly Retention targetsHave accurate, timely administrationManage stakeholder engagementAdhere to risk and compliance requirementsStrive for teamwork, self-management, and alignment with FNB valuesExcel in: Retentions, Reinstatements, Policy reviews, Upselling, and Policy Cancellation You will be an ideal candidate if you have: Minimum 2 years Retentions experienceMinimum 2 years Short Term Insurance experienceRE QualificationShort Term Insurance qualification would be advantageous You will have access to: Opportunities to network and collaborateA challenging working environmentOpportunities to innovate We can be a match if you are: Goal orientedAble to work in a target-driven environmentHave a knack for seeking out solutions amidst adversity Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 22/11/24
About Us Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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