Insurance Retention Agent Location: Johannesburg
Time Type: Full time
Posted On: Posted Yesterday
End Date: November 22, 2024 (5 days left to apply)
Job Requisition ID: R25039
Job Description Interacts with existing customers to perform various retention related activities, which includes cross-selling, suggestion of alternative products, resolution of customer queries and unhappiness, and product education to maximize customer experience and positively impact retention.
Hello Future Retentions Agent!
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team in FNB STI RETENTIONS, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can: Achieve monthly Retention targets Have accurate, timely administration Manage stakeholder engagement Adhere to risk and compliance requirements Strive for teamwork, self-management and alignment with FNB values Excel in: Retentions, Reinstatements, Policy reviews, Upselling and Policy Cancellation You will be an ideal candidate if you have: Minimum 2 years Retentions experience Minimum 2 years Short Term Insurance experience RE Qualification Short Term Insurance qualification would be advantageous You will have access to: Opportunities to network and collaborate A challenging working environment Opportunities to innovate We can be a match if you are: Goal oriented Able to work in a target driven environment Have a knack for seeking out solutions amidst adversity Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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