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Find your perfect role at SantamSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
What will you do?The Bellville / Johannesburg location depends on where the candidate is based, Commercial Contact Centre / Survey team has an exciting position available for an Insurance Consultant.
- Dealing with survey enquiries, survey requests and survey letters on all commercial short-term insurance business
- Adhering to the Survey SOP and NSP
- Amending policies following the completion of survey reports.
Qualifications and experience• Matric certificate or equivalent qualification
• FAIS compliant: NQF level 4 (short-term insurance)
• Underwriting knowledge/experience
• 2 years commercial lines experience in a short-term insurance environment
• Fully Computer literate (MS Office)
• Completion of RIA qualification
• Afrikaans language preferable
• Commercial insurance related qualification would serve as an advantage.
• Previous experience in client services environment would serve as a further advantage.
Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Our commitment to transformationAt Santam we are committed to transformation and embracing diversity. This commitment drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
Recruitment ProcessStep 1: Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.Step 2: Could take a couple of days depending on the volume and the screening process, which varies according to the complexity of the role.Step 3: Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.Step 4: Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.Step 5: We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview, you will be introduced to the panel and the process will be explained.Step 6: Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.Step 7: Prior to an offer being made, there may be a second interview to meet with the Head of Department.Step 8: You made it. Here we ensure we receive all your documents to get you onto our payroll system.TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.
Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.
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