Insurance Complaints Specialist (Standard Bank Insurance Brokers & Fais)

Insurance Complaints Specialist (Standard Bank Insurance Brokers & FAIS) Job Overview Business Segment: Personal & Private Banking
Location: ZA, GP, Roodepoort, Ellis Street 4
To specifically attend to client's complaints on behalf of the company for the short-term and long-term insurance and FAIS Ombudsman Complaints. To handle Standard Bank Insurance Brokers Short Term Complaints. To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long-term solutions to the business whilst acting as the custodians of Treating Customers Fairly.
Qualifications Completed MatricA Business-related qualification would be an advantageNQF 5 FAIS recognized QualificationREExperience 2 years' industry related experience for both short term/long term2 years' working experience in the positionBroad personal lines insurance experience
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