Key ResponsibilitiesCollaborate with business Subject Matter Experts (SMEs) to identify and obtain course objectives and content.Collaborate with other roles in the team and business stakeholders, negotiating timelines and drawing up project plans where necessary.Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet the business need.Present learning solutions to key stakeholders within the business.Lead the design and development of a variety of learning materials, including online courses, training modules, videos, simulations, assessments and workshops.Design and develop learning frameworks, storyboards, video scripts, delivery plans, workshop materials, etc.Apply tested instructional design theories, practices, and methods.Develop evaluation and assessment of the instruction and its impact.Maintain project plans, documentation, course folders and workflow using relevant internal tools.Remain abreast of trends and technologies in the field of learning and development.Provide input into internal processes and learning methodologies to aid continuous improvement.Provide internal QA.Coach and/or mentor within your domain.Qualifications And ExperienceA qualification in Human Resource Management, Instructional Design, Educational Technology, or a related field.4+ years' proven working experience in the relevant field.Project management and change management experience or exposure.Curriculum planning and design skills.Able to create high quality digital, facilitated, and blended learning frameworks and storyboards.SkillsPerform learning analysis.Learning solutions development.Excellent communication (verbal and written) and interpersonal skills.Excellent attention to detail.Excellent problem solving skills.Change management skills.Strong organisational and planning skills.BehavioursApplies market and business insights to drive organisational objectives.Effectively works with others to achieve shared goals.Creates an environment that fosters and nurtures a culture of creativity which drives success.Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.Develops plans and prioritises initiatives that align to the organisational goals and objectives.Understands and navigates dynamics created by processes, systems, and people.Assesses and improves the efficiency, effectiveness, and quality of various work processes.Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment.Interprets and simplifies complex and contradictory information when resolving organisational problems.Takes accountability and ensures others are held to account on agreed upon performance targets.Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their best lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.About The TeamThe human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, onboarding, performance management, development, career progression, employee relations and remuneration.
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