Key Responsibilities: System Management: - Install, configure, and maintain Microsoft Windows Server environments (e.g., Windows Server 2016/2019/2022).
- Manage Active Directory, Group Policy, DNS, DHCP, and other core services.
- Monitor system performance and ensure reliability, availability, and security.
- Implement and manage user accounts, permissions, and access controls.
Security and Compliance: - Ensure systems are compliant with organizational policies and regulatory requirements.
- Apply security patches, updates, and service packs regularly.
- Implement and maintain security protocols, including antivirus, firewall, and intrusion detection systems.
Backup and Recovery: - Design, implement, and manage backup solutions to ensure data integrity and availability.
- Perform regular data backups and recovery operations.
- Develop and maintain disaster recovery plans.
Network Management: - Support and maintain network infrastructure, including switches, routers, and firewalls in conjunction with Network specialists.
- Troubleshoot and resolve network issues related to Microsoft environments.
- Manage VPN, remote access, and other network services.
- Virtualization and Cloud Services: - Administer and maintain virtualization platforms like Hyper-V or VMware.
- Manage cloud services like Microsoft Azure, Office 365, and SharePoint.
- Migrate on-premises services to cloud environments when necessary.
Technical Support: - Provide technical support to end-users and resolve issues related to Microsoft systems and applications.
- Troubleshoot hardware and software issues within Microsoft environments.
- Document issues, solutions, and processes for future reference.
Automation and Scripting: - Develop and maintain automation scripts using PowerShell or other scripting languages to streamline administrative tasks.
- Implement automated monitoring and alerting systems to ensure proactive management of IT infrastructure.
- Collaboration:
- Work closely with other IT teams, including network administrators, IT Technicians, and security teams.
- Participate in IT projects and contribute to the design and implementation of new systems and services.
- Train and mentor junior IT staff and provide guidance on best practices.
Experience: - 5-8 years of experience as a System Administrator or similar role, with a focus on Microsoft technologies.
- Proven experience managing Active Directory, Windows Server, and related services.
- Experience with cloud platforms like Azure and Office 365.
Skills: - Strong understanding of Microsoft operating systems and enterprise environments.
- Proficient in PowerShell and other scripting languages.
- Excellent problem-solving skills and ability to troubleshoot complex issues.
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
Soft Skills: - Strong attention to detail and a proactive approach to identifying potential issues.
- Ability to manage multiple tasks and prioritize work effectively.
- Strong analytical skills with the ability to think strategically.
- Customer service-oriented with the ability to communicate technical information to non-technical users.
Work Environment: - May require after-hours or weekend work to perform maintenance, upgrades, or troubleshooting.
Standard working hours 2:00PM-12:00AM.
- On-call availability for emergency support.
- Job is on site
This role is vital to ensuring that the organization's Microsoft-based IT infrastructure runs smoothly and securely, supporting business operations and growth.
