We are seeking an experienced IT Manager on behalf of one of our clients to lead and optimize their IT systems, ensuring seamless operations, security, and scalability.
If you're a tech-savvy professional passionate about driving business growth through innovative IT solutions, we'd love to hear from you!Key Responsibilities:Oversee IT and Computer Systems Operations:Plan, organize, direct, and evaluate the company's IT systems and telecommunications.Develop and implement IT policies and procedures.Collaborate with managers to determine system requirements, specifications, budgets, and timelines.Recruit and manage IT personnel and contractors to design, implement, and maintain systems.Control IT budgets and expenditures.Ensure Up-to-Date Technology:Troubleshoot hardware, software, and network issues.Keep systems and software current and fully functional.Train and support staff on new and existing technologies.Provide recommendations for technology improvements.Maintain accurate inventories of all IT hardware, software, and resources.Optimize System Accessibility and Redundancy:Address technical issues promptly.Manage firewalls, network access, and security systems.Oversee hardware installations, software updates, and workstations.Ensure secure user accounts and maintain a robust password system.Data Backup and Disaster Recovery:Configure and maintain reliable backup solutions.Implement and test disaster recovery plans quarterly.Make recommendations for advanced backup technology.Manage staff data access securely.Support CRM and ERP Systems (SAGE 300 and SAGE CRM):Facilitate communication between developers, project managers, and end users.Provide first-line support and training to staff.Manage live, test, and development environments.Ensure system backups before updates or changes.Additional Responsibilities:Perform other IT-related tasks as required.Minimum Requirements:National Diploma in Information Technology or at least A+, N+ and Microsoft Certification8-10 years IT Management experienceExtensive computer hardware and software systems and programs experienceComputer networks, network administration and network installationComputer/system troubleshootingMonitoring computer viruses and securityE-mail and internet programsExtensive SQL experienceMicrosoft Windows and Server Operating Systems experienceManaging a Domain through Active Directory and Terminal ServicesDatabase Structure and accessing and extracting dataSage 300(Accpac) and Sage CRM front and back-endIIS and WebservicesSSRS Report WritingWMS IntegrationAPI IntegrationJava or Angular JS – Logs and basic debugging skillsManagement and supervisory skillsAbility to install and administer computer hardware, software and networksTeam building skillsAnalytical and problem-solving skillsEffective verbal, presentation and listening skillsEffective written communications skillsStress management skillsTime management skills
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