Information Technology (It) Support Technician (R802A) - Closing Date: 06 November 2024

INFORMATION TECHNOLOGY SERVICES DIVISION (CAPE TOWN OFFICE) The South African Medical Research Council (SAMRC) strives to improve the nation's health and quality of life by funding and conducting relevant and leading health research. It further aims to promote equity, career development and progression.

INFORMATION TECHNOLOGY (IT) SUPPORT TECHNICIAN Permanent Post The SAMRC has a Microsoft Active Directory network consisting of more than 900 users. The IT Support Technician will be required to provide 1st and 2nd Level support for office applications, desktops and video conferencing. Installing desktops, telephones and printers will account for additional duties.

Responsibilities: Provide first-line support for IT-related issues, including hardware, software and network troubleshooting. Manage user accounts, permissions, and passwords in accordance with organizational policies. Provide basic IT training to staff on using equipment, software and internal systems. Install, configure, and maintain desktop and laptop computers, printers, and other peripheral devices. Core Requirements: Higher Certificate in Information Technology. Recognized Microsoft Certifications. 3 years' experience in providing Microsoft Support to end-users. Advantageous: Three-year National Diploma / Degree in Information Technology or equivalent. 3 – 5 years' experience providing Microsoft support to end users. Salary: A salary in the region of R293 027.00 per annum, cost-to-company, will be negotiated in consideration of experience and qualifications.

Closing date: 6 November 2024

PLEASE QUOTE THE REFERENCE NUMBER (R802A) IN ALL COMMUNICATIONS. PLEASE BE ADVISED THAT YOUR SUBMISSION WILL NOT BE CONSIDERED SHOULD YOUR APPLICATION NOT BE ACCOMPANIED BY THE REQUIRED INFORMATION AND DOCUMENTATION.

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