to embark on a journey of innovation and excellence?be a part of something extraordinary. Your future starts here at SMEC South Africa.our Team: Where People, Purpose, Integrity, Partnership, and Professionalism thrive!Why SMEC South Africa?Innovation at our Core: We live and breathe innovation. At SMEC, you'll have the opportunity to work on nation-building projects characterised by sustainable, innovative solutions.Continuous Learning: In the fast-paced engineering world, staying up to date is crucial. We invest in your growth with access to training and mentorship programs.Collaborative Environment: You'll be part of a close-knit team of experts who value your insights and contributions, fostering mutual respect and growth.Job Mobility: As a member of the Surbana Jurong Group, our global reach offers our people greater opportunities for job mobility and career growth.The Role:We are currently looking for an energized IT Analyst to join our Western Cape Region. This successful candidate will be responsible for setting up and maintaining computer systems for new and existing staff, including installing hardware, software, and operating systems.The Key responsibilities for this role are to:Set up accounts and profiles for new usersProvide user support via various methods including face-to-face, phone, or remote softwareComplete continuous tasks or make appropriate referralsUpdate the ticketing system, resolving or escalating cases as neededConduct regular ICT quality checks on a weekly and monthly basisOrder parts when necessaryResolve computer and network issues, addressing hardware and software faultsAssist IT managers with documentation and reports, ensuring they are currentEnsure successful data backup proceduresMaintain printer functionality and ensure adequate suppliesProvide IT support to both office and site staff in Cape TownRecommended Qualifications, Skills, and ExperienceMatricWorking knowledge in A+ and N+ required2+ Years of working experience in a Domain environmentMicrosoft Certification(s) will be advantageousITIL Foundation certification will be advantageousKnowledge of MS Office 2013, 2016 and Office 365Knowledge of MS Server 2012, 2016, 2019Excellent communication skillsExcellent admin skillsClosing date: Friday 30 August 2024How to ApplyAll applications must be submitted online. To apply, click on the "Apply Now" link below and follow the prompts.To find out more about SMEC, please visit our careers page at www.smec.com/careersPlease note that if you have not heard from us in the next 8 weeks, consider your application unsuccessful.All recruitment activities go through our Recruitment & Talent function and currently, this role doesn't require agency input. Please do not forward resumes directly to SMEC employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.
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