Key Responsibilities and Deliverables:
Foot soldiers will ensure brand presence through relationship building at Trader Outlets inclusive of trader education
Call Cycle Compliance and KPI achievement
POS installation, placement and replenishment at Trader outlets
Daily Reporting on HHT and across KPIs, driving look of success
Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow
Effective execution of promotional activity
Communicate promotional activities to store owners
Negotiate POS material with store owners / managers
Ensure promotional activities have been implemented, maintained and reported on
Provide feedback to relevant stakeholders
Monitor competitors' new innovations
Ensure all in-store staff understand mechanics of promotion and provide feedback to Supervisor
Build-up of promotional events and displays as requireAdhoc promotional activities
Call cycle management
Identify call cycles and ensure implementation thereof
Administer and complete according to requirements
Inform Supervisor of cycle and ensure suitable
Effective administration
Complete reports timeously
Manage assets and equipment
Complete necessary documentation when required
Customer service and satisfaction
Gather feedback from customer complaints, queries and requests and ensure resolution
Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
Build and maintain strong working relationships
Effective self-management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Key Competencies
Organisational commitment
Teamwork & collaboration
Relationship building
Agility
Performance & results driven
Continuous growth & improvement
Resilience & stress management
Service Excellence
Analysis & problem solving
Sales orientation
Quality & detail excellence
Communication
Reporting Structure:
Reports to: Marketing Development Supervisor
Minimum Qualifications:
Matric/Grade 12
Tertiary qualification – added advantage
Minimum Experience:
1 -2 years' experience in Telecommunications sales and marketing
Minimum Requirements
Tech Savvy
Valid Drivers licence
Smart-phone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher
Knowledge, Skills & Abilities:
Self Management
Time Management Skills
Planning and Organising skills
Communication Skills
Effective implementation of promotions
Customer Service Skills
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