Infant Nutrition Customer Services Agent & Coordinator (6-Month Ftc Contract)

POS24335 Infant Nutrition Customer Services Agent & Coordinator (6-month FTC contract) (POS24335)Aeroton JHB SouthR 60 000 to R 66 000 per month for 6-month contract Job Purpose:We are seeking a highly organized and detail-oriented Infant Nutrition Customer Services Agent & Coordinator for our Infant Nutrition division for a 6-month fixed contract. The ideal candidate will oversee the entire process of managing quotation requests and orders for our infant nutrition products, ensuring timely and accurate delivery to our customers. This role requires strong project management skills and exceptional communication abilities.Requirements:Order Management System Experience RequiredRelevant Project Management Experience RequiredMedical Industry Experience advantageousFully Computer Literate, with MS Office Highly proficient in ExcelProficient in Word and Power PointExperience in Capturing time sensitive orders, Dealing with Customer Stock and Delivery Queries, dealing with Patient Queries Processing orders with relevant dates and requirementsTimeously attend to orders & queries to resolutionEnsuring all steps needed for Distribution to execute the deliveries are completed Maintaining Order Entries (Order Book)Raising and Maintaining RMAs (Credits)Maintaining Backorders with Proactive communication to customers