Responsibilities:
4-Step design for each workflow within operational scope
Process Solution Blueprint (PSB) for each solution
Process Design Document (PDD) for each process
System Functional Specifications as required
Standard Work Instructions (SWI) for each process
Implementation of design through project management
Supporting necessary training as part of solution implementation
Processes and structures in place to monitor the effectiveness of the implemented solution against the Service Level Agreement (SLA) with the customer
Processes and structures in place to rectify any deviation from SLA due to design related issue
Support operational department with rectification of deviation from SLA due to operations related issues
Processes and structures in place to continuously utilise opportunities to improve the effectiveness of the solution and the efficiency with which it is executed
Executing operational responsibilities as required by customer (e.g. Engineering changes, special projects, etc.
Qualifications:
Eng / B.Sc in Industrial-, or Mechanical Engineering.
MS Office proficiency
Advanced Access, Excel, Visio, MS Project experience will be an advantage
Up to 3 years practical experience in industrial engineering or logistics or similar disciplines
Experience in the automotive industry will be an advantage
Knowledge & Skills:
Professional knowledge of theory and techniques in a specialised field, or knowledge of a number of fields acquired through tertiary education and /or considerable experience.
Reading Comprehension
Active Listening
Good communication
Complex Problem-Solving ability
Critical Thinking
Report Writing
Presenting skills
Judgment and Decision Making
Active Learning ability
Analytical
Behavioural Competencies:
Deciding and Initiating Action and ability to work under pressure
Adhering to principles and values
Relating and networking
Analysing, planning and organising
Delivering results and meeting customer expectations