Indexing Specialist X3 (6 Month Contract)

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Indexing Specialist x3 (6 month contract)Date: 2 Jul 2024
Location: Bellville, Western Cape, ZA
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Key responsibilitiesThe central point of entry for all work thus a crucial service support function in ensuring effective service delivery Pro-actively gathers, manages and controls the flow of work received and actions include the indexing, expediting, distribution and allocation of the workIdentifying and Verification of Emails/documentation received and assessment thereofAccurate indexing of incoming documents within the Service Level Agreement (SLA)Splitting incoming faxes and e-mails into individual documents prior to indexingAn understanding of the process flow of incoming and outgoing documentsAn understanding of the documents used within Sanlam CorporateInvestigate unresolved document items and re-index accordingly within the Service Level Agreement (SLA)
 Qualifications and experienceMatric/Grade 12 3+ years Employee Benefits experience
 Knowledge and skillsRetirement Funds (IRF) qualification will be advantageousProficiency in Ms Office (word, excel)Experience on a workflow system
 Strong attention to detail and proactive attitudeStrong ability to organize and prioritizeExcellent communication skills both written and verbalResults focused and displays energy when performing tasksAbility to work independentlyInnovative and demonstrates initiativeAbility to perform well under pressure and meet deadlinesInter-personally skilledAbility to collaborate and pull information togetherFollowing instructions and procedures 
 Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

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