Incident Problem Manager

At Liberty, we employ more than 6,000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.PurposeResponsible for leading and continuously improving The IT Service Management capability looking after an information technology functional operating model and framework in a broadly defined group functional strategy; enabling horizontal alignment, implementation, and adoption.Minimum Experience5 - 8 years experience in IT Incident and Problem management or a similar environment, of which 3 - 4 years at senior management level.Minimum QualificationsMatriculation Certificate.National Certificate in Information Technology - Technical Support - Level 4.IT Service Management Certification (ITIL4) will be an added advantage.Governance framework certification (Cobit) will be an advantage.Bachelor's Degrees and Advanced Diplomas (NQF Level 07) in Information Technology and Computer Sciences advantageous.
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