Inbound Sales Associate - Travel And Tourism

Job DescriptionMinimum 12 months of Sales ExperienceMust have excellent command over English LanguageDedicated to High Quality experience for customersAbility to identify stated and unstated customer needsBeing a travel consultant and help customers with their booking needsManage financial transactions and processing paymentsProviding recommendations to customersResponding to customers inquiriesKnowledge of customer and market requirementsAdvertise current offers to customersAlert management of potential security issues or client complaintsResolve customer complaints and issuesConsultative assistance to customerAdhere to timelines schedulesQualificationsMatric / Grade 12Additional InformationAgent should be willing to work in a 24x7 environment including weekend working (Predominantly Night Shifts)