Import Manager - Isando Area

Operational Expertise in all aspects of the import process (Air/Sea and Road) and being able to create a roadmap towards continuous improvement
Customer Satisfaction
Ensure that all customers are updated, every working day and on every shipment (status reports)Ensure that operational errors are immediately addressed and rectified. Operational
Supervise and oversee all of subordinates work all documents uploaded to E-DocsOperating System efficiencies: Ensure that all data is correctly entered into the operating system identify any operating system functions that will streamline the efficiency of the branch/dept Measuring of 3rd party efficienciesStaff
Identify the lack of skills and/or knowledge in all subordinates Training Ensure that all subordinates are trained in all the aspects of the department to successfully fulfil their role Completion of monthly staff KPIs and performance appraisalsCost Management
Identify opportunities in client tariffs, rates and Quotes which would increase profit margins.Ensure that there are no monetary losses due to the department errorsMeeting with and negotiating rates and services with all third parties relevant to the departmentPrompt Billing and Accurate recognition of periodic profit
Billing to be done within 48 hrs of ATD or prior to delivery Ensure that invoices and supporting documents (doc pack) are sent promptly to required parties to ensure no payment delays/cash flow issuesReporting
Checking of dept related financial reports weekly and same are correct prior to closing of month endEnsure that the dept month end financial and operational reporting are submitted to the OD and NOM within 4 working days of month end closure / operational reportsSalary: RR70K CTC NegotiableJob Reference #: 1147513