Our client, a leader in the Shipping and logistics industry, is looking for an experienced Import Manager to join their team. Position reports to: Branch Manager MAIN JOB REQUIREMENTS Grade 12Tertiary Freight qualificationShipshape or similar knowledgeKnowledge of IncotermsSeveral years industry experience in operationsTechnology orientated and systems drivenMAIN JOB FUNCTIONSManaging the operations depts- Forwarding, Registration, Entries, Releases, Transport, NVOCC and WarehouseManaging servicing and maintaining existing businessManaging operational systems and controlsAssist in negotiating rates with transportersManaging of staff with HRAssist in management of Invoicing and Estimates dept when neededManaging discipline and training of the staff in operations, with HRQuality checks on shipping files- Invoicing and endorsementsManage accrual and provisional revenue for Imports deptDeal with desDeal with disbursement files queriesManagement of the operational systems, IT and processesSign and approve EFT over R 50 000 and petty cash requisitionsFollow up on cash customers and paymentsManage Imports Shipment number recordsApprove staff leave in the Imports deptConduct regular internal quality checks with staff ie email, edocs and KPI times are maintainedAdhere to company policies and undertake disciplinary action if necessaryMonitor SOPs and document flow in the Imports deptAssist and monitor the paperless file processMonitor and assist with debtors limitsConduct bi- annual audit on transportersMonitor transport ratesMaintain high staff moraleMaintain fixed assets of staff in the Imports deptCustomer service skills- able to handle demanding customer environmentExcellent communication skillsStrong work ethic and dedication to meeting deadlines and achieving goals.Contribute to the overall success of the business, understanding process flow and implement changes on an operational levelStrong operational experience and able to handle an ever changing environment