Implementation Specialist Durban Central

Details of the offer

Reference: NCM001378-TS-2Fully Remote role - Based in DurbanCompany with software design and implementation requires the services of a skilled payroll implementation and consulting specialist.Duties & ResponsibilitiesImplementing the software at clients' premisesPerforming needs analysis and payroll setup to meet all statutory requirements, including Tax, UIF, and Basic Conditions of Employment Act for RSA and Africa Clients (Angola, Nigeria, Swaziland) including the Middle EastConsultations at clients involving problem-solving, advice on best practices, statutory issues, and supporting clients with payroll processes and implementing modules.Assisting clients with their Tax Year Ends and Mid-year Tax Year Recon which involves E@syfile and SARS E-filingInvoicing clientsCompilation of consulting reports signed off by the clientsManaging own scheduleMeeting monthly targets based on consulting, training, and support hoursOn-site training at clients' premisesTelephone support to clients, gathering information to solve problems effectivelyLogging calls on Call Logging System (CRM)Presenting training coursesStaying updated with all statutory changesEstablishing a network with SAGE Payroll users in the industrySupporting upgrades and legal patchesDealing with ongoing client queriesTesting reported problems/queries for clientsMaintaining Human Resource procedures throughout the coastal region of South Africa, including administering various human resource plans and procedures, developing & implementing policies, preparing employee handbooks, and maintaining compliance with federal and state regulations concerning employment.Required Minimum Education / TrainingMatric plus 5+ years relevant experienceDegree/Diploma or a relevant tertiary qualification in IT and/or Payroll DiplomaCertifications relating to the payroll industry will be advantageousRequired Minimum Work ExperienceRelevant experience in Service, Consulting, and ImplementationIn-depth understanding of the customer services model and the customers' business environmentIn-depth knowledge of PeopleWare and PayrollAt least 3 years' experience in Payroll and advanced ExcelGood understanding of PeopleWare services in various industriesPackage & RemunerationR 170 - R 175 - HourlyContact me at the details below.Thank you,Theresa SteenkampKey Account Manager - Network Contracting Solutionststeenkamp at networkcontracting co za
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Nominal Salary: To be agreed

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