ICT Infrastructure and Cloud Support SpecialistsJob details Here's how the job details align with your profile.Job typeFull-timeLocationBryanston, GautengFull job descriptionAbout the Role: We are seeking two skilled ICT Infrastructure and Cloud Support Specialists to join our Managed ICT Support Services team. In this role, you will focus on ICT infrastructure management, cloud solutions, and asset support. These team members will work closely with the Infrastructure Service Manager to ensure seamless service delivery, user support, and the ongoing maintenance of cloud environments.Key Responsibilities:Provide hands-on support for ICT infrastructure, ensuring optimal performance and uptime.Manage cloud-based solutions, addressing client needs and maintaining cloud assets.Perform maintenance on end-user equipment and provide technical support to users.Assist in troubleshooting and resolving any infrastructure-related issues to ensure smooth operations.Document system configurations, processes, and changes as per company policies.Qualifications and Skills:Educational Background: Minimum NQF Level 6 in Information Technology, Information Systems, Software Engineering, Software Development, or Computer Science.Certifications: Candidates must hold at least one of the following certifications (valid certifications not older than six months):CompTIA A+ CertificationExperience: Proven experience in ICT support, with a specific focus on cloud infrastructure, ICT asset management, and end-user support.Skills: Strong technical troubleshooting abilities, proficiency in cloud services, and the ability to work collaboratively in a fast-paced support environment.Evaluation Criteria: Candidates will be evaluated based on educational qualifications, certifications, and their relevant experience in ICT support roles. Applicants should provide proof of certifications and two contactable references.Compensation: Competitive, based on experience and qualifications.Application Question(s):Do you give Galeboe Professional Services permission to use your CV for tender responses?
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