Ict Account Manager Customer Service

Ict Account Manager Customer Service
Company:

Network Contracting


Details of the offer

Main Job PurposeFocusing on the Public Sector and Private Sector (70/30 Split) the incumbents responsibility will be to manage existing business and drive new business (hunting and farming), along with performing cost-benefit analysis and return-on-investment analysis.
Combine excellent sales and consultative skills with an expert understanding of advanced and emerging technologies with the companys service offerings.
Work closely with other departments and technical teams to present and articulate the capabilities and values of the Companys services at all levels within the Private and Public Sectors. Minimum Desired QualificationsMatric (Senior Certificate)Bachelors degree in Business Administration, Marketing, or a related fieldDell Client Services Partner Training Minimum Desired Experience3 5 years IT Technical Sales experience, with emphasis on ICT Client Services (End user devices, Boardroom equipment, end user resources etc)5 7 Extensive Account Management and Sales Experience in the Public Sector within the ICT industryBusiness development experienceProven sales track record.Proven track record of achieving sales targets, Revenue and GP Targets Minimum Desired CompetenciesSelf-starter with highly developed interpersonal skills, decisive and result orientedExcellent written, verbal and presentation skillsFluency in English.Exceptional analytical skills for analysing and determining client requirementsWork well under pressure and commit to deadlinesHave excellent people skills and intuitive to customers business needsStrong customer service and interpersonal skills for dealing with different types of customers and clientsThe ability to work independently and within a teamBasic accounting and/or technical knowledge.Excellent Understanding of Government supply chain processes and tender / bid processMust understand, appreciate and follow company processes.ICT knowledge Client Services specificBusiness acumen, compliance, and organising Responsibilities and AccountabilityResponsible for 60% hunting and 40% farming (Building strong client relationships to maintain old business and acquire new customers)To ensure that revenue and GP targets are met.Coordinate with various teams so that the customers expectations are met.Upsell the Companys services and solutions.To serve as the custodian for the Private and Public Sectors in order to drive overall market shareTo serve as the liaison between the Company and their customersTo manage market segments, customer base and industry verticals to target.To assist in defining and executing the strategic business development plan.Manage and identify key customer relationships and pipeline.To utilise the internal System in order to track the whole sales process flowWill be responsible for attending bi-weekly / monthly meetings and reporting thereof.Will be responsible for managing relationships between the Company, Distributors and OEMsEnsure end-to-end responsibility and accountability for all tenders brought to the company, from crafting comprehensive cover letters to overseeing meticulous compliance with requirements and ensuring competitive pricing.Contact me at the detail provided below.Thank you, Theresa SteenkampKey Account Manager - Network Contracting Solutions tsteenkamp at networkcontracting c.o.z.a.


Job Function:

Requirements

Ict Account Manager Customer Service
Company:

Network Contracting


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