Job Description - Human Resources Manager (People Operations) (HOT0AYWV)Work LocationsHilton Garden Inn Umhlanga Arch, Umhlanga, Durban 500200A Human Resources (People Operations) Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.What will I be doing?As a Human Resources (People Operations) Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:Provide and deliver first-class employee relations services to the hotelAssist Human Resources Director with Human Resources strategyManage succession planning with senior managers during the bi-annual appraisal processManage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capabilitySupport managers to ensure success of their teamsEnsure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried outSupport the hotel with departmental training requirementsEnsure completion of management reports for head office and regionControl costs when possible and assist in meeting hotel/departmental financial targetsEnsure pay reviews/absence monitoring/wage queries are managed in line with company guidelinesEnsure completion of training for hotel security, fire regulations and other health and safety legislationWork with local organisations and schools to promote the hospitality industryAssist and resolve team member and management queriesWhat are we looking for?A Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous HR managerial experienceCompleted/studying towards a relevant HR qualificationGood communication and people skillsCommitted to delivering a high level of customer service, both internally and externallyFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of hospitalityWhat will it be like to work for Hilton?As South Africa's first Hilton Garden Inn, this internationally acclaimed hotel is ideally located within the business hub of the bespoke, mixed-use Umhlanga Arch Development only 20 minutes from King Shaka International Airport. Attracting both local and international travellers that can enjoy sub-tropical weather, incredible Blue Flag beaches, heritage and history, infinite nature and activities.Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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