HUMAN RESOURCES BUSINESS PARTNER (HRBP) Responsibilities Strategic HR SupportContribute to the development and implementation of HR strategies in alignment with business goalsTalent Acquisition and OnboardingCollaborate with the Talent Acquisition Specialist to optimize recruitment, and candidate attraction strategiesContribute to building and promoting our employer brand and employee value propositionOversee onboarding and induction programs, ensuring compliance with company policiesFacilitate a smooth integration for new hires to deliver a positive employee experienceLearning & DevelopmentIdentify and assess learning and development needs based on business objectives and performance managementDevelop and evaluate training programs to support employee growth and organizational objectivesPerformance and Talent ManagementProvide coaching and guidance to managers on performance management and developmentEvaluate performance management processes and provide recommendations for improvement where neededProvide career counselling to employees when requiredAnalyze and address staff turnover, conducting exit and probation follow-up interviews as needed and analyses trendsLabor RelationsAdvise and manage labour relations matters, ensuring fair and consistent application of policiesProactively identify and address potential labour issues, driving initiatives to maintain a positive work environment Compensation and BenefitsEnsure fair and consistent application of compensation and benefits policiesAssess pay equity using performance data and market benchmarksComplianceEnsure HR practices comply with legal and regulatory requirementsContribute to compliance with Employment Equity (EE), Workplace Skills Plan (WSP), Annual Training Report (ATR), and Health and Safety regulationsHR Analytics & ReportingUtilize HR metrics and data to drive decision-making and improve HR processesMaintain the accuracy and reliability of HR systems and databasesEmployee Engagement & WellnessContribute to the creation and execution of employee engagement activities to enhance job satisfaction and team cohesionAssist in the design and implementation of wellness activitiesTeam Collaboration and ProjectsWork closely with the wider HR team on key projects and initiatives to drive organizational goals and enhance HR practicesRequirements:A degree or diploma (HR/Commerce/Behavioural Science)Minimum 5 years + relevant working experience in a HR generalist role, preferably iGaming or Tech, Call Centre or BPO environments3 days in the office (Hybrid)Excellent interpersonal, verbal, and written communication skillsHigh service delivery and performance mindsetStrong analytical skills with commercial insightUnderstanding of HR administrative, consulting, and transactional activitiesExcellent judgement, decision-making, and attention to detailStrong planning and organizational abilitiesCapability to work independently and as part of a teamEffective time management and ability to work under pressureExperience in leading change management initiatives