You will support all talent management operations and activities within the business ensuring the business remains both an employer of choice and a high performing organization.
Employee Relations Management
Assist and resolve employee queries, requests, and concerns.
Handle conflict management and mediation.
Support internal communication.
Provide counseling and coaching on personal and business-related matters.
Advise management on internal processes, policies, procedures, labor law, and employee relationship management.
Labour Relations Processes
Compilation of warnings
Management of grievance processes
Preparation of necessary paperwork
Minute-taking during consultations/meetings
HR System Management (DNA)
Submit payroll information to the Payroll Administrator
Assist with the review for the payroll input and any queries emanating from the input
Handle leave queries
Capture and manage training, performance, and IR data in the DNA ESS system
Provide monthly employee headcount reports to Finance
Draw and analyze system reports as required
Analyze and report on a variety of HR metrics across the business both ad-hoc and monthly
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Job Competencies
Own transport and valid driver's license
Excellent time management, well organized and planned i.e., deadline driven and able to prioritize a high workload
Excellent attention to detail
Above average computer literacy in MS Word, Excel, Outlook, and PowerPoint
Customer Service oriented
Can manage a high stress and pressurized environment
Excellent communication skills (able to communicate with a diverse range of people at all levels of an organization)
Business writing skills are important
Excellent people skills and EQ
Must be willing to go the extra mile
Technology driven
Basic calculations (ability to work with numbers)
Self-actualization (capacity to assert oneself)
Motivation (ability to motivate others)
Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
Tactful and diplomatic (courteous and respectful manner)
Excellence orientation (set and achieve high standards & ongoing improvement)
Feedback (provide positive, helpful & productive feedback)
Liaison (establish effective personal contact / channel for Communication between parties)
Written and verbal communication (convey information through written / verbal instruction)
Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)
Evaluating (ask questions, analyze, give attention to, and attend to detail)
Qualifications
MatricRelevant Tertiary qualification preferably an HR Diploma OR DegreeA minimum of three (3) years' experience in a similar positionMust thoroughly understand SA labour and employment lawMust be proficient in Excel, Word, Powerpoint and Outlook (Microsoft Suite)
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