Job Purpose: To support all talent management operations and activities within the business ensuring the business remains both an employer of choice and a high performing organization. Job Responsibilities: Main areas of responsibility will include: Employee Relations management Assist and resolve employee queries, requests, and concerns. Handle conflict management and mediation. Support internal communication. Provide counseling and coaching on personal and business-related matters. Advise management on internal processes, policies, procedures, labor law, and employee relationship management. Conduct labour relations processes as per Company policy and SA labour law including: Compilation of warnings. Management of grievance processes. and preparation of necessary paperwork. Minute-taking during consultations/meetings Prepare for the Company at CCMA HR system management (DNA) Submit payroll information to the Payroll Administrator Assist with the review for the payroll input and any queries emanating from the input. Handle leave queries. Capture and manage training, performance, and IR data in the DNA ESS system. Provide monthly employee headcount reports to Finance. Draw and analyse system reports as required. Analyze and report on a variety of HR metrics across the business both ad-hoc and monthly. Update company organogram and telephone list Accountable for recruitment and onboarding process Manage the relationship with external recruitment agencies where positions are to be filled. Receive and review candidate submissions prior to submitting them to the hiring manager for review. Arrange interviews as required and provide feedback to external recruitment agencies / candidates. Preparation of employment agreements for new employees Monitoring that new agreements are signed and filed in the employee folder. Requesting all the recruitment / onboarding verification checks if the recruitment is not done via an agency. Ensure all documentation for a new employee is complete and filed in the employee folder. Manage Group Life Benefits with third party provider. Employee exit procedures Ensure resignations and termination paperwork is complete and submitted to payroll Manage Company Employment Equity Co-ordinate committee meetings Minute meetings. Ensure committee documentation is signed Complete all forms for DoL Manage the regulatory submissions Manage the annual calendar for regulatory reporting / submissions to ensure deadlines are not missed Preparation and submission of the annual Employment Equity data Preparation and submission of the annual ROE data Manage Department of Labour Inspections Manage and submit any Injury on Duty claims Complete HR tasks on key strategic projects to ensure successful implementation Ongoing engagement with business partners to ensure alignment with key processes Set-up and conduct HR surveys as required Assist with training and development, content creation, assist with updating and maintaining the Learning Management System Compile and check data / information for Company newsletter and presentations Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Champion Company culture and values Research HR trends and best practice to suggest new HR strategies Qualifications Matric Relevant Tertiary qualification preferably an HR Diploma OR Degree A minimum of three (3) years experience in a similar position Must thoroughly understand SA labour and employment law Must be proficient in Excel, Word, Powerpoint and Outlook (Microsoft Suite) Job Competencies Own transport and valid drivers license Excellent time management, well organized and planned i.e., deadline driven and able to prioritize a high workload. Excellent attention to detail Above average computer literacy in MS Word, Excel, Outlook and PowerPoint Customer Service orientated Can manage a high stress and pressurized environment Excellent communication skills (able to communicate with a diverse range of people at all levels of an organization) Business writing skills are important Excellent people skills and EQ Must be willing to go the extra mile Technology driven Basic calculations (ability to work with numbers) Self-actualization (capacity to assert oneself) Motivation (ability to motivate others) Negotiation (in a spirit of co-operation with the aim of an amicable outcome) Tactful and diplomatic (courteous and respectful manner) Excellence orientation (set and achieve high standards & ongoing improvement) Feedback (provide positive, helpful & productive feedback) Liaison (establish effective personal contact / channel for Communication between parties) Written and verbal communication (convey information through written / verbal instruction) Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures) Evaluating (ask questions, analyze, give attention to, and attend to detail) Attributes Mature and outgoing individual Well-groomed and highly presentable Well organized individual with a high attention to detail Positive individual High level of energy Self-driven and willing to go the extra mile A high level of perseverance Be patient, tolerant and diplomatic Ability to work as part of a team Analytical thinker Problem Solver