Job category: Human Resources and RecruitmentLocation: WoodmeadContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTo implement and maintain the human resources initiatives at an operational level in cooperation with the HR manager in order to support the achievement of the strategy. The role will be based at our Sorbet Offices in Woodmead.Key ResponsibilitiesAssist with the effective attraction, motivation and retention of core operational talent through the management of a consistent and effective recruitment and selection process of staff.Assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HR Manager.Assist the team with the consistent and effective management of IR issues in line with company policies and procedures and according to legislative requirements.Manage the coordination and communication with all relevant stakeholders including management, employees, and the union.Manage the efficient, timely, and accurate administration and record-keeping of all HR-related information with the HR Administrator to ensure high levels of compliance.Compile, generate, and analyze HR statistics and reports for the division to facilitate quality decision-making and meet legislative requirements.Support the drive of effective people management processes within the division ensuring a performance culture.Support the implementation of the BU transformation roadmap to achieve the BU transformation targets.Ensure superior customer service through the resolution of all HR-related queries.Assist the HR Manager with the implementation of projects and initiatives.Job KnowledgeEmployment legislation and its relevant application to the retail industry.Knowledge of Industrial Relations legislation and procedures.Competency-based recruitment and selection principles and procedures.Generalist HR practices and trends.HR and payroll administration processes.Knowledge of training, development, and talent management principles.Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA.Job Related SkillsStrong interpersonal and communication skills with people at all levels.Interviewing and assessing ability.Attention to detail and analytical ability.Conflict management and problem-solving skills.Customer service orientation.Job ExperienceEssential: Generalist HR experience in a Retail environment.Essential: Experience in IR, recruitment, payroll, and HR administration.Desirable: Experience of working in a geographically spread-out environment.EducationEssential: 3-year tertiary qualification (BA, B Comm HR, B Soc Sc, B. Ed, B. Bus Science).
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