Job category: Others: Education and TrainingLocation: DurbanContract: Fixed Term ContractEE position: YesIntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications. CORE PURPOSE: To assist in the attraction, acquisition and management of MANCOSA's talent, employee relations, regulatory compliance, training and development, manage all Day to Day HR operations and contribute towards the achievement of organisational objectives.CORE FUNCTIONSAssist line management in evaluating and achieving current and future Human Capital requirements for effective organisational performance.Implement HR systems, record-keeping, procedures, metrics and reports in order to provide line management with relevant information relating to headcount and reporting structures.Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and make recommendations for continuous improvement.Evaluate and improve on job profiles (job descriptions) and ensure these are available for all jobs within the organization.Take responsibility for filling of vacancies from requisition up to on-boarding & engagement.Maintain the recruitment websites with up to date vacancies.Monitor, evaluate and make suggestions for improvement to the interview process, train and advise line managers on best practice in selection and interviewing skills.Conduct credit and criminal checks.Set-up and follow up on psychometric or other relevant screening methods (under supervision of the supervising psychologist).Interpret and give feedback on psychometric results to line manager and employees.Co-ordinate, conduct and ensure the effectiveness of the induction/on-boarding of new employees in order to enhance employee engagement and performance.Collate the required on-boarding documentation for month-end payroll and record keeping purposes.Monitor and enhance the well-being and engagement of new appointees (3-month check-in).Provide an effective and dedicated HR advisory service to employees and management through being the first-line HR contact for employees and/or managers in addressing people related issues.Provide effective HR support and advice to employees and line management in relation to employee performance, ensuring line managers are familiar with and adhere to performance management & disciplinary policies and procedures, and ensuring that accurate performance data is recorded and available to facilitate effective decision-making.Assist and ensure the effective implementation of employee wellness initiatives to enhance employee wellbeing.Build and maintain relationships with line managers, employees and employee representatives in order to be informed of employee concerns and/or problems and create a cohesive employer-employee relationship.Ensure employees and managers are familiar with and make appropriate use of grievance procedures when necessary.Organise, attend and keep records of meetings between management and employer representatives in cases of employee disputes and provide HR advice in preparation for CCMA hearings.Record and maintain accurate records relating to employee reward, remuneration and benefits.Compile a monthly budget for the employment of casual employees, monitor expenditure and keep management informed of status.Identify and propose solutions to issues relating to reward, remuneration & benefits in order to contribute to optimal employee engagement, retention and performance.Gather and analyse relevant HR metrics and compile monthly HR related statistical reports in order to provide line management with accurate information to support decision-making.Organise and attend Employment Equity Committee meetings and share information in order to facilitate the achievement of EE employment targets and compliance with DOL requirements.Make optimal use of Human Capital Management (HCM)/ HR Information Systems (HRIS) in order to improve efficiency and effectiveness of the HR department in service delivery to line management.Ensure confidentiality and security of all HR data in line with the POPI Act.Review and Update all HR Policies and flowcharts.Assist the Training & Development Department with the identification of training needs through interaction with employees and management.Identification of issues relating to employee morale, organisational culture and organisational climate.Keep up-to-date with Talent Management developments and trends, consistently updating personal skills and competence.QUALIFICATIONSHonours degree in Human Resources, Industrial/Organisational Psychology or related field.Registration with the HPCSA as a Psychometrist.Registration with the SABPP and/or IPM or other relevant professional body.EXPERIENCEMinimum of 3 years' experience in Human Resources.Experience working in the tertiary education sector.RELATED KNOWLEDGE, COMPETENCIES AND SKILLSKnowledge of all HR functions and best practices, including:Competency-based interviewing skills.Knowledge and experience in the implementation of disciplinary procedures and handling of grievances.Knowledge and experience in the implementation of performance management procedures.Knowledge and experience in talent acquisition principles and practices.Knowledge of psychometric and competency-based assessment principles and practices.Excellent verbal and written communication skills: must be able to read, analyse and interpret data at a junior managerial level of complexity.Must demonstrate integrity, professionalism and high standards of ethics in dealing with sensitive and/or confidential information.Good interpersonal skills including networking and building and maintaining relationships.Persuading, influencing, negotiation and conflict-resolution skills.Strong customer focus and drive to meet customer expectations.Good planning, organising and attention to detail.Computer literacy in MS Office especially Outlook, Word, Excel and PowerPoint.Knowledge of, or the ability to quickly learn MANCOSA organisational policies and procedures, code of conduct and organisational values.Competence in, or the ability to quickly learn the relevant HCM/HR information systems.Knowledge and experience in, or the ability to quickly learn the use of VIP Sage payroll system.ADDITIONAL REQUIREMENTS:Willingness to work weekends and/or overtime when required.
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