Recruitment and Staffing Manage the end-to-end recruitment process, from job postings to interviews and onboarding. Collaborate with department managers to identify hiring needs and define job requirements. Maintain relationships with recruitment agencies and other hiring platforms. Employee Relations Act as a point of contact for employee inquiries and concerns. Address and resolve employee conflicts or grievances in a timely manner. Support managers in conducting disciplinary actions, including investigations and hearings. Performance Management Assist in implementing and monitoring performance appraisal systems. Support employees and managers in performance improvement plans. Analyse performance data to identify trends and areas for improvement. Training and Development Coordinate employee development programs and training initiatives. Track and assess the effectiveness of training programs. Support career development and succession planning activities. Policy and Compliance Ensure company policies and procedures are up-to-date and compliant with labour laws. Implement and manage company-wide HR policies and programs. Keep updated on employment law changes and advise management on potential impacts. Payroll and Benefits Administration Collaborate with finance to ensure payroll accuracy and timely salary payments. Administer employee benefits programs, including health insurance, pensions, and leave. HR Metrics and Reporting Maintain accurate HR records and manage employee databases. Generate reports on HR metrics such as headcount, turnover, and leave utilisation. HR Projects Assist with HR initiatives and projects such as diversity, equity, and inclusion (DEI) programs. Participate in the development and implementation of new HR systems and processes. Bachelors degree in Human Resources, Labour Relations, Business Administration, or a related field. Certification in HR (e.g., SHRM-CP, CIPD, or equivalent) is an advantage.