Herotel East London, Eastern Cape, South AfricaApplications are invited for the HR Generalist position to be based in East London.Purpose Of The RoleThe HR Generalist drives and executes the organisation's human resources by planning and implementing employee relations and human resources policies, programs and practices.Key Performance Areas would include, but are not limited to:RecruitmentDrafting, and posting job advertisements, sourcing candidates through various methods, selection, interviewing, facilitating any testing (including psychometric testing), background checks, screening, drafting offers, and employment contracts.Assist with competency-based interviews.OnboardingExecute all tasks related to recruitment, selection and onboarding of all new employees.Assist with the onboarding of new employees.HR AdministrationEnsure Payroll input is done according to the set due dates from the Payroll department.Assist with employee payroll enquiries.Facilitate remuneration processes, including annual increases, bonus awards, increases, etc.Responsible for maintaining employee records, including safety measures to ensure that access is limited to authorized persons, in line with POPI and employment law.Report on trends and metrics monthly and on an ad hoc basis.Compliance and policy implementation.Advising managers and employees regarding HR policies and processes.Labour RelationsAdvising managers and employees on disciplinary processes, including misconduct, incapacity, grievances, and other dispute resolution processes.Attend all disciplinary & dispute hearings internally in capacity of HR.
Train and coach line managers in respect of IR practices.Provide advice and guidance to Managers and Team Leaders on people management, employment and industrial relations matters.Coordinate the performance management processes as well as collection of all performance agreements.Represent the company at the CCMA as and when required, preparing documentation and presenting cases in conciliation, arbitration and mediation sessions.Talent ManagementSupport and advise management and employees on any talent management policies or processes as required, e.g., development conversations, performance reviews, etc.Conduct exit interviews, investigate and highlight areas for improvement within the business.OffboardingEnsure that terminations received are submitted to payroll.Facilitate collection of company property, and related administration.Employment Law ComplianceEnsure compliance with all employment and labour law requirements including but not limited to employment contracts, employment equity, workplace health, industrial relations, in respect of terms of registration, documentation, reporting, systems and procedures within the scope of duties.Ensure proper HR record keeping in line with good practice and labour legislation.Advise on appropriate actions to be taken to address issues identified in the exit interviews to retain internal talent.The Successful Candidate Must Have The Following Experience/skillsSound knowledge of BCEA, EEA, LRA, OHS, COIDA and other relevant HR Legislation.Microsoft Office proficient.Analysis and attention to detail.Problem solving.Drive and results orientation.Building relationships and conflict management.Influencing and negotiation.Developing people.Business insight.Planning and organizing.Monitoring and measuring.Ability to drive and manage change.Ability to work under pressure and to manage stress.Willing to travel.Valid driver's license.Qualification And Experience RequirementsMinimum 3 years' generalist HR experience is essential.Grade 12 or Equivalent.B degree or Diploma in HR.Please NotePreference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
Please refer to our Privacy Policy on our website for further information on how we process personal information.Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionHuman ResourcesIndustriesTelecommunicationsReferrals increase your chances of interviewing at Herotel by 2x.
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