The opportunity:
Join the Africa HR Enablement team as a HR Continuous Improvement (CI) and Operations Project Manager (PM). The HR Continuous Improvement and Operations PM will:
Support and manage a portfolio of Talent initiatives and projects aimed at continuously improving the overall effectiveness and efficiency of the Region Talent Team across processes, technology and operations, while strengthening the alignment of the Region to Area/ Global.
Support delivery of cross-functional projects which build organisational capability and changes ways of working within the business
We are looking for someone who is motivated, curious, with great attention to detail and strong inter-personal skills to help us with project managing and delivering on the day-to-day operations of the many projects and processes that the team drives, facilitates and delivers.
Role purpose:
Responsible for identifying, shaping and delivering cross functional initiatives and projects aimed at continuously improving the overall effectiveness and efficiency of the Region Talent Team across processes, technology and operations, while strengthening the alignment of the Region to Area/ Global. Responsible for delivering cross-functional projects which build organisational capability and changes ways of working within the business. Develop strong networks with other projects and performance consultants to share good practice.
Reports to:
HR Enablement Leader
Key responsibilities:
Identify and project manage continuous improvement activities and/or projects, working closely within the Region HR function and with Area / Global HR teams to continuously improve and optimize the HR operating model and service delivery standards through technology and process
Working with Region and Area/Global teams, drive innovation and enhanced user experience through global technology platforms
Monitor performance against agreed standards for activities/projects being managed; work to resolve issues as they arise
Develop and implement methodologies to measure benefits realization over time after project completion
Support the provision of valuable, "fit for purpose" management information within the HR function
Apply insight and knowledge to transform HR data into meaningful, tangible outputs to support data-led discussion and decision making
Support internal HR Finance processes and policies to ensure good financial controls and planning activities are in place, summarising key financial information, metrics and actions
Support HR compliance by ensuring adherence to various regulatory requirements and guidance
Talent team operations management including Sharepoint site maintenance, managing and coordinating monthly team meetings, ad hoc operational support for Regional Talent Leadership
Key interactions:
Regional Talent Leader
Other Regional Talent Team functions, i.e. Recruiting, Talent Development, Total Rewards, Talent Consultants, etc
HR Services, i.e Talent Shared Services, HR Systems, People Data Reporting & Analytics, Mobility, HR Projects, M&A
Other Non-Talent functions, e.g. IT and Finance
Skills:
Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider EY business objectives
Demonstrable experience of working in fast-paced, stressful environments to deliver required results
Strong business acumen and knowledge of HR operations and experience to implement them effectively
Ability to proactively identify continuous improvement opportunities, solve problems and drive to exceed expectations
Ability to build strong, trusting relationships with stakeholders at all levels
Ability to perform and manage multiple tasks simultaneously and with minimal oversight; work well under pressure and with time constraints
Strong project management skills - to oversee projects to time/cost/quality standards
Strong problem solving/conceptual/analytical thinking; able to assess complex or ambiguous situations and propose recommended solutions
Strong team player with an enthusiastic, can do approach, able to interact well with people at all levels within the firm. Able to pre-empt stakeholder needs, communicate timely, and proactively manage expectations
Strong attention to detail and organizational skills - ability to set priorities and allocate work within effective time frames
Strong influencing and communication skills – ability and maturity to challenge and influence internal and external stakeholders (where required) to achieve desired outcomes
Knowledge of change management and ability to execute change acting as a change agent.
Advanced analytical skills including advanced Excel skills, Power BI skills, etc
Experiences:
Minimum of 5 years of progressive experience
Preferred experience includes working in:
Professional services or a large corporate environment
Change management / Talent Operations type roles
International and diverse environments
Matrix organisations
Project management focussed roles or experiences
#J-18808-Ljbffr