HR Business Partner
Position: HR Business Partner
Department: HR
Location: Johannesburg
Reporting to: HR Manager
Purpose of the Role
The HR Business Partner (HRBP) delivers a Human Resources service within an allocated portfolio by implementing people management initiatives that are in line with business strategies, operational requirements, and the company values. The work is done through partnering with key stakeholders and business partners to build a capable workforce and create a positive environment for employees. The HRBP is a key resource in recommending appropriate actions to business.
KEY RESPONSIBILITIES
HR CONSULTING
Management of daily HR related queries
Partner with business to find sound and fair solutions
General employee support and query handling – enhance the people experience
INDUSTRIAL RELATIONS
Address IR related issues and queries as per company disciplinary code and procedures
Provide IR guidance to business and assist with investigations where necessary
Assist business in drafting required documentation
Represent the business at the CCMA
Ensure all processes and action plans are consistent and fair
PERFORMANCE MANAGEMENT
Manage, co-ordinate and monitor the performance appraisal process to drive high performance
Support managers and team members with general queries related to PM
Bi-annual calibration and moderation processes conducted
Oversee, monitor and report on high and low performers
Develop the necessary plans required for IR and Talent Management
TALENT MANAGEMENT
Implement, drive and monitor the TM process
Report on Talent Management progress and Plans
Consolidate the Talent Maps into business specific talent plans
Consolidate the PDP's – submit learning requirements to L&D
REWARDS AND REMUNERATION
Implement and monitor Rewards and Remuneration programme for business
PAYROLL AND BENEFITS ADMINISTRATION
Ensure accurate documentation is sent through to Payroll within agreed deadlines and follow-up on queries and outstanding issues
Ensure accurate submission of commissions/incentives for retail staff
Action all HR related administration timeously i.e. new engagements, terminations, employee movement processes and submit relevant documentation to payroll
Manage all employee insurance and benefits claims
Ensure proper filing, document management and good maintenance for all Retail & Head Office employees
RECRUITMENT AND ONBOARDING
Manage end to end recruitment process as per company recruitment procedure
Manage vacancies in line with blueprint, succession plans and external talent maps; continuously building an active talent pool of high calibre candidates.
Onboarding and inducting new staff
POLICY AND PROCEDURE IMPLEMENTATION AND PROJECTS
Ensure all new policies and procedures are implemented as per roll-out plans
Coach and train employees on policies and procedures
Support HR Team with ad-hoc projects and culture-driven initiatives as required
Actively drive usage of all online learning platforms
REPORTING
Manage and update vacancy reports
Manage and update IR reports
Compile monthly/quarterly/ad-hoc HR reports
STAKEHOLDER MANAGEMENT AND ENGAGEMENT
Build strong relationships with key stakeholders and business partners.
Travel to stores to provide on-site support to retail teams.
Work in collaboration with other Head Office departments to drive and execute overall people operational plan.
LEADERSHIP AND CULTURE
Lead by example as a culture ambassador ensuring behaviour is aligned with the Company values.
Encourage, implement, and reinforce the company values and leadership principles with all stakeholders.
Ensure an open, motivated, and harmonious work environment.
Manage the performance of self, ensuring active participation and regular feedback to enable continuous improvement and achievement of individual development goals.
Partner with business to enable leaders to effectively lead, manage and develop their direct reports, encourage growth and job satisfaction, whilst delivering on company objectives by optimising both the individual, team and department performance.
Partner with business and develop solutions to influence, motivate and achieve high levels of commitment from team members, colleagues, internal and external associates in a variety of situations to create an optimal workplace environment. Invite input from each person and share ownership; empower others.
COMPETENCIES
Adhering to Principles and Values
Problem-solving and solution focused
Communication and networking
Commercial acumen
Working with people
Persuading and Influencing
Planning and Organising
Delivering Results & Meeting Customer Expectations
Coping with pressure and setbacks
Writing and reporting
REQUIREMENTS/QUALIFICATIONS
HR diploma/degree
At least 3 years relevant experience (must have IR and recruitment experience)
Previous retail experience an advantage
Must have own vehicle and valid driver's license - Must be willing to travel
Excellent communication, interpersonal and relationship building skills
Working knowledge of MS Office/Excel/PowerPoint
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