Minimum Requirements:High School Diploma or equivalent (Matric)Bachelor's Degree, with an Honours Degree being an advantage5 to 8 years of experience in a similar professional settingExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policiesAbility to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factorsExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsProficient with Microsoft Office Suite or related softwareResponsibilities:Demonstrates proactive interaction with management and staff across all levels of the organization to effectively resolve HR issuesProvides HR support and guidance to both management and staff to enhance employee engagement and performance levelsOffer expertise and assistance to Line Managers in HR mattersSupports initiatives related to BEE, Employment Equity, and Skills DevelopmentParticipates in staff inductions to ensure a smooth onboarding processConducts entrance and exit interviews to gather valuable feedbackHandle general administration tasks related to HRAssist with various HR-related matters as neededConduct HR surveys and audits to assess and improve HR practicesEfficiently manages HR queries to provide timely resolutionsProvide professional advice and counselling on labour-related issuesEnsure staff members are informed about their rights and obligations regarding disciplinary and grievance proceduresChair and conduct investigations for disciplinary, incapacity, and grievance hearingsMinimize company risk by overseeing and managing various processes such as grievances, disciplinaries, incapacities, performance assessments, and Performance Improvement PlansEnsure all processes adhere to legislation, company policies, procedures, and precedentsMaintain a register of current employment relations matters and compile monthly statistics and outcomesRepresent and correspond with the Labour Department, CCMA, Bargaining Council, and Trade UnionsCoordinate all parties involved in CCMA matters with Trade UnionsActively manage and maintain a positive relationship between trade unions and the organizationParticipate in negotiating organizational rights agreements with recognized unions, where applicableProvide advice and training to managers on the application of the NBCRFLI collective agreementDraft legal opinions and provide advice to management in compliance with Labour Relations LegislationLiaise with various parties regarding hearings, performance counselling processes, and CCMA/Bargaining Council mattersCommunicate with the Bargaining Council and Trade Unions regarding issues related to the NBCRFLI main agreementConduct job grading and gap analyses in accordance with the NBCRFLI collective agreementAssist HR admin with advice on effectively managing excessive sick leave casesContribute to the development and implementation of HR and employment relations programs and initiativesLead project teams for 5189 and S 197 initiatives, as neededParticipate in evaluating risks related to non-compliance with legislation and policyFacilitate training for supervisors/managers on labour relations mattersIdentify training needs related to trends such as poor work performance and disciplineManage the administration of the Time and Attendance System (Kronos)Act as a liaison between the organization and labour broker service providersProactively manage on-site Temporary Employment Service (TES) issues in compliance with legislationOffering guidance to the recruitment team on recruiting practices that align with the organization's employment equity planCollaborating with managers to develop comprehensive job descriptionsConducting internal and external benchmarks and initiating the Sesame process for effective recruitmentProviding assistance to the recruitment team by conducting interviews alongside line managers as neededEnsuring that labour brokers, agencies, or online portals provide high-quality candidatesSupporting the recruitment team in conducting employee inductionsConsulting with employees on matters related to promotions, transfers, lateral moves, and contractual changesCompleting any other reasonable tasks delegated by the Reporting Manager
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