Medipost Pharmacy is looking for a professional, disciplined and self-driven individual to join their dynamic HR Team. The successful individual will be based in Western Cape. The Human Resources Administrator (HRA) is responsible for managing general administration between the HR Department, employees and or line managers. The HRA supports the HRBP and Group at large with HR administrative and coordinative functions.
Responsibilities:Handle communication between Human Resources (HR) Department, employees, and line managers.Provide administrative and logistical support for recruitment events as and when required (Screen applications (Internal and External), coordinate interviews, prepare interview packs, process verification checks, feedback to candidates)Responsible for all filingAssist Human Resources Business Partner's (HRBP's) to draft contracts of employment, offer letters, compensation adjustments and or addendumsPrepare Induction Packs (IP) for new employeesAssist new employees to complete IP documents and attached required supporting documentsSubmit documents to payrollHandle general enquiries from employees timeouslyAssist HRBP's to update editing organogramGeneral HR administrationAssist Quality Assurance (QA) department with HR AuditsAdministration, registration and enrolment of employees on Eco-TimeAdministrative support to line-managers on Eco-TimeTelephone pincode administration (new requests, updates & terminations)Request outstanding telephone account billing and forward to HRBP / PayrollScan employee files on HR PremierFile employee documents in personnel filesMaintain confidentialityCreate employee files with correct IndexComplete checklists and document control sheetsFollow-up on outstanding documents from employee / HRBP's/ line-managersHelpdesk support (telephonic / e-mail) for internal and external enquiriesCreate filing rosters monthly in advanceWeekly reporting of filing statistics to Human Resources Services ManagerManage own time & attendance according to Company PoliciesAdherence to company policies and standard operating procedures (SOP)Self-initiative and willingness to constantly exceed expectationsSelf-motivatedPrincipal Duties and ResponsibilitiesAdministrationIssue work confirmations (internal / external) timeouslyFiling of employee information in the personnel files within agreed timelines as per SOPCreate new employee files and liaise with employee / HRBP / line-manager on outstanding documentLabelling and Index of new employee files as per SOPTelephone pincodes administration (new requests / updates / terminations) within agreed timelines as per SOPEco Time administration (new employees / updates / terminations) within agreed timelines as per SOPPrepare induction packs within agreed timelines as per SOPOrder stationary for the HR Department within agreed timelines as per SOPAssist QA with HR Audit preparation / during the audit as per SOPCustomer ServiceGood Collaboration with colleagues and managementHandle queries (payroll and admin) and resolve / provide feedback within agreed timelinesAssist with Eco-Time enquiries / requests within agreed timelinesAdaptability and problem-solving capabilities: 100% query resolutionAssist with recruitment functions within agreed timelines as per SOPAbility to identify and escalate problems through relevant channelsMaintain good relationships toward department and the Group at largeWillingness to work overtimeSelf-initiative and willingness to constantly exceed expectationsSelf-motivatedConflict management and appropriate levels of discipline maintainedOutputAccuracy: Adhere to timelines as per SOP'sAccuracy: Process terminations tasks accurately and submit within agreed timelines with supporting documents attached as per SOPAccuracy: Prepare Induction Packs accurately within agreed timelinesAccuracy: Complete Induction Packs accurately and submit timeously within agreed timelines with supporting documents attachedAccuracy: Prepare documents for new employees, transfers, promotions, etc. with supporting documents attached within agreed timelines as per SOPAccuracy: Maintain employee information on Eco-Time accurately within agreed timelines as per SOPAccuracy: Complete checklists and document control sheets and submit supporting documents as per SOPAccuracy: File documents in personnel files within agreed timelines as per SOPAbility to prioritize work to achieve the required daily outcomesOptimisation of working hoursGood Time Management: Outcome driven and deadline orientatedLearning & GrowthTraining needs identified and communicated timeousSupport Company Transformation Plan Strategy through correct application of BEE Matric during Recruitment and Selection processesPersonal development: Personal Development Plan designed and implemented. Outcomes reviewed continuously and adjusted accordinglySOP: Training and Assessments done within agreed timelines.SOP: Competency as per Company BenchmarksReportingAll reporting to be timeous and accurate within agreed deadline as per SOPCorrective action taken as a result of reportingDistribute reporting timeously within agreed timelines as per SOPQualifications:National Diploma Human Resource Management or equivalent (NQF level 6) is a definite requirement for this positionExperience:Minimum of 2-3 years office administration experienceVIP PayrollESSEco-TimeMicrosoft Excel BasicTraining Required:Training on company systems (VIP Payroll, HR Premier, ESS, Eco-Time), Company Policies & Procedures, Standard Operating Procedures (SOP's)CompetenciesReading Comprehension- Understanding written sentences and paragraphs in work related documents.Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Ethics– Acting is ways consistent with what society and individuals typically think are good values. Demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity and individual rights.Integrity– following moral and ethical convictions and doing the right thing in all circumstances and do nothing that demeans or dishonours.Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Systems Analysis- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.Speaking- Talking to others to convey information effectively.Writing- Communicating effectively in writing as appropriate for the needs of the audience.Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Time Management- Managing one's own timeSocial Perceptiveness- Being aware of others' reactions and understanding why they react as they do.Coordination- Adjusting actions in relation to others' actions.Service Orientation- Actively looking for ways to help people.Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Administration and Management- Knowledge of business administration principles.Achievement- Results orientedRelationships -Provide service to others and work with co-workers in a friendly non-competitive environment.Specific Requirements/Other important informationAbility to prioritise large work load.Ability to maintain policy guideline with in pressured situations.Ability to act independently.Ability to accept and take charge of projects / ad-hoc task allocated on short notice.Willingness to work overtime"Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace." Closing Statement:"We are committed to building a team that represents a variety of backgrounds, perspectives and skills; the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful."
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