About the Role: Are you ready to embark on a journey where your passion for creating exceptional guest experiences meets the vibrant world of hospitality? TotalStay, a leader in the industry, is inviting individuals with a keen eye for detail and a commitment to excellence to join our team as a Houseman.
You'd be an excellent fit for this role if you have: Previous experience in housekeeping or a related field is preferred. Strong attention to detail and a commitment to maintaining high cleanliness standards. Excellent communication and teamwork skills. Ability to lift and carry heavy objects and perform physical tasks as required. Flexibility to work weekends, holidays, and evenings as needed. Knowledge of hospitality industry practices is a plus. Your Roles and Responsibilities: Your primary duties will involve:
Housekeeping Support: Assist housekeeping staff in ensuring all rooms and common areas are cleaned and maintained to the highest standards. Execute daily tasks such as vacuuming, dusting, mopping, and replenishing amenities to contribute to a pristine and comfortable atmosphere for guests. Public Areas Maintenance: Monitor and maintain cleanliness in public spaces, including lobbies, hallways, and lounges. Perform regular checks to ensure all equipment and facilities are in good working order. Event Setup and Support: Assist in setting up and tearing down event spaces for conferences, meetings, and other gatherings. Collaborate with the events team to ensure spaces are prepared according to guest specifications. Guest Assistance: Respond promptly to guest requests for additional items, such as towels, toiletries, or special room setups. Provide friendly and efficient service, contributing to a positive guest experience. Waste Management: Manage the disposal of waste and recyclables in an environmentally responsible manner. Ensure trash receptacles are regularly emptied and maintained. Linen Stock Inventory: Take responsibility for maintaining an accurate inventory of linen stock. Monitor and report on linen usage, anticipating restocking needs. Coordinate with laundry services for sending and receiving linen, ensuring an adequate supply for daily operations. Collaboration: Work closely with the housekeeping, maintenance, and front desk teams to address any issues or concerns promptly. Collaborate with colleagues to create a seamless and enjoyable experience for our guests. What We Offer: A dynamic work environment where you can make a tangible impact. Opportunities for professional growth and development within Totalstay. Competitive salary commensurate with experience. About Totalstay: Totalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels, with the flexibility and freedom of DIY travel. Everything a traveller wants from a hotel combined with everything they love about a home. We offer the essential services a traveller expects from a hotel together with the freedom, space and individuality of a home. It's the best of both worlds. And it's the best way to travel. With a private collection of fully managed, hotel-grade vacation rentals in Cape Town including boutique hotels, aparthotels, villas & serviced apartments, we aim to ensure that a guest's stay is as memorable as possible, from start to finish.
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