Company Description
Just east of the Pacific and slightly north of Expectation.
Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.
Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.
Job Description
Rate of Pay - $23.34/hr
Responsibilities for Heart of House Team Leader Supervision and Training:Lead and supervise house attendants, guest runners, and public area attendants.Ensure colleagues perform their duties efficiently and maintain high cleanliness standards.Motivate and guide staff to provide excellent service to guests.Ensure linen closets are fully stocked on a daily basis and assist where needed.Carpet and Upholstery Care Program:Maintain the carpet care program.Train house attendants on carpet extraction and shampooing machines.Regularly inspect and maintain carpets to ensure a clean environment.Regularly work with floor supervisors to maintain the cleanliness of guest room furniture upholstery.Water Refilling Inventory:Oversee the daily water refilling inventory.Ensure an adequate supply of fresh water for guest comfort.Ensure an adequate supply of bottles and caps inventory.Amenities Refilling Pilot Program:Implement and oversee the amenities refilling pilot program.Maintain the refilling inventory once fully implemented.Supervise recycling program for used bottles, soaps and coffee pods.Maintenance Program Oversight:Supervise maintenance programs for cribs, rollaway beds, vacuums, etc.Ensure proper functioning and appearance of these items.Maintain parts and supplies for above items. Qualifications
High School graduate or equivalent is preferred.Previous experience of two years as a house attendant, guest runner, public area attendant and laundry attendant is preferred.Able to communicate both written and verbally.Reading and counting is essential. Computer efficiency in Excel and Word is preferred.Requires basic knowledge of housekeeping.Must be able to coach and develop employees through basic skills. Must be able to motivate by example either on the production floor or in a classroom environment.Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome in a hot and challenging work environment.Must be able to lift minimum of 50 pounds.Must have the ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.Must have the ability to secure minimum levels of skills and abilities that would allow for proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.Physical Demands:
Must be able to lift a maximum of 50 lbs. throughout the day.Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.Ability to work without direct supervision.Ability to work well as part of a team, set up and organize workstation with designated supplies and equipment.Replenish supplies and equipment as needed during the shift.Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.Restock work areas for the next shift as assigned.Successfully complete the training / certification process for this position. Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS
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