Housekeeping Floor Supervisor / Accommodation Supervisor

Job Description
Job Number:Housekeeping Floor Supervisor / Accommodation Supervisor (HOT0B1HO)
Work Locations:Canopy by Hilton Cape Town Longkloof c/o Kloof Street & Park Road Garden Cape Town 8001
What will I be doing? As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:
Allocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or other issuesInspect, routinely, service areas, store rooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all timesWhat are we looking for? Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a Housekeeping supervisory roleA successful track record of managing a teamStrong organizational and analytic skillsA passion for delivering exceptional levels of guest serviceProficiency, preferred, with computers and computer programs, including Microsoft Office
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