Hospitality Sales Administrator

The ideal candidate must have a high level of attention to detail and be able to establish and maintain relationships with the trade, upkeep the trade sales database and website, and complete general sales administration.

Responsibilities: Responsibility to liaise with the following external resources on a professional level: Tour operators Travel agents Booking agents Function coordinators Professional conference organizers Production companies Maintain client databases Conduct site inspections if required Conduct product training if required Maintain trade website Approval of STO applications on website All administrative duties related to the above Making reservations on Opera Control and record keeping of all trade sales related activities Correspondence regarding trade sales and other activities Assist Trade Relationship Manager with administrative duties Exceptional customer care and service delivery Problem solving abilities and abilities to manage customer issues Work collaboratively with colleagues in monitoring email boxes and telephone lines. Requirements: Opera knowledge - essential Knowledge of travel trade practices A passion for dealing with clients, either face to face or with written communication Willingness to lead, take charge and offer direction Must be sales driven and well organized Ability to multitask

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