Hospitality Operations Assistant (Sh)

A stunning Wine Estate in Somerset West is looking for a Hospitality Operations Assistant who will help the Hospitality Operations Manager to ensure the required standards are maintained in the 4 guest suites (VIP standards) and 2 bedroom Guest Cottage on the property. The successful Candidate must have previously worked ideally in housekeeping and front office positions in an upmarket hotel or guesthouse.
This is a hands on position and will suit a confident, decisive, organised and enthusiastic individual, excellent with VIP guests and who, when the accommodation is not full, is prepared to 'fill in' where needed in other departments of this beautiful property.
JOB PURPOSE
To support the Hospitality Operations Manager with regards to:
Management of the Homestead Staff and ensuring that the visitor accommodation experience is exemplary.
Supervision of the guest accommodation culinary experience, ensuring that all table service is correctly set up, that the front of house service presented is in line with the calibre of VIP guest visiting from time to time. The guests are VIP invited visitors to the property (not general public) and need to be dealt with accordingly to forge good relationships
Supervise the set up of various guest and visitor experiences for example inter-alia small conferencing set ups, dining experiences at the wine cellar, public relations / marketing niche events.
Assist with the facilitation of functions at the function venue including administration tasks, supervision of staff and the venue ensuring that the guest experience is exemplary
JOB REQUIREMENTS
An intuitive understanding of what constitutes good hospitality
An ability to work unsupervised within a broad framework
Capacity to work in a high stress deadline orientated environment
Minimum 5 years working in the hospitality industry
Experience working in hotel housekeeping will be advantageous
An ability to liaise professionally with visitors / guests at all levels
FOR NOTING:
only candidates who are already living in the Cape Winelands will be considered
applicants must be South African Citizens or hold valid South African Permanent Residency
PLEASE ONLY APPLY FOR THIS POSITION IF YOU MEET ALL OUR CLIENTS' REQUIREMENTS:
Applicants are requested to submit a complete, up to date CV showing:
1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first)
2. Reasons for having left all previous positions
3. Written references or irrevocable proof of employment from previous employers,
4. Proof of High School Education and all tertiary qualifications
5 . A recent colour profile photo.
6. Current notice period / Availability