Healthcare Consultant - DurbanLive in KZN? Extensive Healthcare consulting experience? We have an opportunity for you!Aon South Africa is recruiting a Healthcare Consultant in our Employee Benefits department, based on a hybrid basis from our offices in Durban.The role of a Healthcare Consultant is to handle, service and retain a portfolio of clients by applying company policies and procedures to deliver varied technical and professional activities. The Healthcare Consultant is the primary point of contact for clients, hence fulfilling a critical role in the life cycle of the client.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeBeing the primary point of contact for clientsBeing responsible for client retention and growth of portfolio of clientsEnsuring that all service level agreements and appointment letters are signed and currentDeveloping healthcare-related educational programs, conducting healthcare-related training and induction training.Ensuring that all administrative and regulatory matters relating to each client portfolio are up-to-date.Providing relevant reports and information to all internal and external stakeholders, including executive reports.Dealing with all queries, ex gratia applications, disputes, and information required by the client.Ensuring compliance with all regulatory requirementsConducting benefit and cost comparisons as required and making recommendations on subsidy modelling.Staying abreast of industry and legislative changes and discussing implications for employers and employees.Assisting more junior colleagues where applicableEngaging in business development and contributing to all business development efforts in Aon South Africa.Skills and experience that will lead to successQualifications:A recognised matric qualification.An NQF 5 or equivalent qualification in healthcare/healthcare administration.A relevant bachelor's degree from a reputable tertiary educational institution would be advantageous.Registration as a representative with the FSCA in terms of the FAIS act and CMS.Accreditation on 8 medical schemes, 3 Gap cover schemes, and 3 occupational health products is required.Knowledge:A well-developed knowledge of principles and practices within a technical/professional discipline.The ability to analyse data from medical schemes and competently present the findings to clients.The ability to assist senior colleagues in respect of the wellness strategy of clients.A good knowledge of policy wordings.Skills and Attributes:Well-developed analytical skills, i.e. problem-solving, potential problem analysis, decision analysis.Ability to work in and contribute to teams constructively.Well-developed spoken and written communication skills.Well-developed influencing and persuading skills.Well-developed interpersonal skills.Computer literacy in Excel and Word.Experience:At least 3 to 5 years' experience in a similar or related role.Extensive healthcare experience.A proven record of achievement as a consultant.How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, recognizing that flexibility goes beyond just the place of work. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. At Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ****** in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.#LI-HYBRID
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