Opportunity to join a leading financial services provider as an office-based Health Administrator / Sales.
• Office-based full-time position in Illovo, Johannesburg.
• Full system and process training will be provided.
RESPONSIBILITIES: ? Phone prospects and quote on various medical aid options (existing clients and leads)
? Following up on information sent and answering all questions the client has in order to select the correct plan
? Processing all new business applications:
o Submitting application
o Ensuring all underwriting requirements are received from the client and
submitted to the provider
o Ensuring membership is activated according to SLA
o Ensuring the client receives confirmation of acceptance
o Processing all addition of dependent and registration of new baby requests
o Completing Health FNA's
? Processing change of broker requests
? Servicing for all medical aid clients on our book
? Assisting with claims queries
? Processing changes (i.e. banking details, contact details ext)
? Requesting duplicate membership cards
? Tax certificate requests
? Authorization queries
? Resolving debit order queries
? Requesting international travel letters
? Processing all income verification queries every quarter
? Phoning for appointments
? Following up on quotes sent to clients
? Handling incoming queries from clients
? Health year-end review with all medical aid clients on our book
? Prospecting new clients, including seeing clients and companies present medical aid options
REQUIREMENTS:
? Grade 12
? NQF 5 or higher qualification (or completing soon depending on DOFA date)
? RE 5 Certificate (or completing soon depending on DOFA date)
? Three years of relevant work experience within the medical aid and/or financial services industry
? Good understanding of Medical Aid, GAP cover, claims procedures and relevant legislation
? Proficient in both spoken and written English and Afrikaans
? Computer literacy (MS Office)
? Member of the Council of Medical Schemes (CMS) (Advantage)
DESIRED COMPETENCIES: ? Customer service
? Attention to detail
? Team player
? Resilience
? Solutions-driven
? Interpersonal skills (Interaction with different business divisions and levels of management)
REMUNERATION: R180,000.00 annual salary.
APPLICATIONS: Submit a comprehensive CV, including a cover letter about why you feel you are suitable for this position to ******.
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