Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western Cape providing meals to village residents and patients in the onsite healthcare centres. We require a Head Waiter at our facility Noordhoek Manor. (Preference will be given to candidates who resides within the Fish Hoek area) The successful incumbent will be responsible for carrying out assigned tasks involved in providing quality food service for the benefit of the residents in healthcare Job duties include, but are not limited to the following: Supervise a small team of service staff in the Healthcare Centre / Supervise waiters in Healthcare and Clubhouse Follow all necessary procedures relevant to your duties and designated areas Provide daily reports to Food Service Manager Taking meal orders aligned with menu options from residents in Healthcare Prepare /allocate clubhouse lunch table seating plan Ensure that the correct meals are served daily in accordance with menu and dietary requirements Ensure that daily trolley are packed correctly and are cleaned daily in line with hygiene procedures Ensure that water is available to all residents at all times is essential Ensure coffee and tea service is done daily Ensure constantly good personal hygiene Ensure designated area meets required hygiene standards Checking that duties are done by healthcare waiters and cleaning teams Events - a ssist with the setup / floor plan of events, ensure smooth running events and be willing to assist outside of normal hours when required for events. Be available to meet and greet all new residents Ensure all equipment anomalies reported to the Food service manager Ensure bar stock and snack box stock is accounted for and report any discrepancies to Food Service Manager Assist with weekly and monthly crockery and cutlery counts Ensure all beverages and night snacks are made available to healthcare daily Ensure all billing of beverages and coffee shop meals are done correctly to residents accounts Ensure all slips are sign by residents Experience and knowledge: Proven experience in food services or related roles Experience with frail, geriatric and/or dementia patients advantageous Bartending and Barista experience advantageous Excellent customer service skills Ability to work as part of a team Good interpersonal and communication skills Knowledge of serving etiquette and basic wine knowledge Skills and Attributes: Leadership and supervisory skills Good interpersonal and communication skills Training and Development Product Knowledge Team Collaboration Professionalism Adaptability Organizational and Time Management Sense of urgency Problem-Solving Abilities Focus on excellence and high-quality standards Well groomed Specific Requirements: Clear health record Clear criminal record Clear credit record Contactable references Basic salary from R 7, 000 Cost to Company per month. We offer a fixed salary, no tips. You total salary will include Sundays - remunerated at time and a half, public holidays - double and quarterly bonuses paid every 3 months. Please note q uarterly bonuses are based on individual performance and company performance. Working hours: Normal working days are Tuesday, Wednesday, Thursday, Friday and Sunday from 08h00 to 19h00. (Off days are Saturday and Monday) Please note: Your application will only be considered should you complete the following: 1)The one way online interview - the link will automatically be sent once you submit your online application. The interview may be done at your own convenience and will be reviewed by the team. 2)Written references are compulsory and applications submitted without these will not be considered. Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
