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Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the three clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.
Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
What will you do?Effective management of the various Service Offerings, incl those through outsourced service providersEffective management of SFRE-team.Financial Management of the SF&RE budgetRelationship Management Safety management and compliance processes, including but not limited to Occupational Health and Safety ManagementProject ManagementNegotiating with vendors, as well as AgreementsChange ManagementSustainability ManagementDevelopment of the Facilities Management team, including but not limited to training and mentoring. What will make you successful in this role?The Sanlam Facilities & Real Estate team is responsible for the management of approximately 300 000m² of Building Infrastructure Services and its related Facilities Services to Sanlam businesses in South Africa. We are looking for a dynamic person (with a proven success record in this area) to manage Sanlam's extended and diverse portfolio of facilities to ensure competitive and quality service that is aligned with user requirements. The team is responsible for the following Service Offerings:
Building Facilities, General Facilities, Electrical Mechanical ServicesCateringThe Sanlam Facilities and Real Estate (SFRE) team operate with a predominantly outsourced facilities model since 2000. This was enhanced approximately 4 years ago to an Integrated Facilities Model (IFM) with a primary service provider servicing the 12 largest buildings in the portfolio. The remainder of the mostly smaller regional offices are serviced by a secondary service provider.
Self-performed services include (but not limited to):
Workplace Management (including management of Leases, Office Planning, Office Fitting projects, Signage) Strategic Support Services (including Risk Management, Sustainability, Contract Management, Compliance to Standards) Access Control and the management of fire and general risksProcurement Services (in liaison with the Group Sourcing function)Switchboard ServicesReception ServicesQualification and ExperienceA minimum Bachelor Degree, with a preference for commercial subjects and Facilities Management as majors.Applicable courses and seminars on property / Facilities Management as well as contract administration would be an advantageA proven business acumen with Customer Service as a core valueA minimum of 5 -8 years' experience in Facilities Management in a medium to large sized organisation, of which 3 years must be at management levelKnowledge and SkillsExceptional interpersonal skillsProven persuading and influencing skills Composure, persistence, and self confidenceThe proven ability to think innovatively and on a strategic level, referring (inter alia) to:Client vision/strategy vs Facilities Department's goalsShort term gains vs long term goalsMake operational decisionsPrioritizeOrganizeManage strategic changeBe results/outcome focused Be quality orientated with an appropriate level of attention to detailBudgeting experience and strong math skillsLeadership and interpersonal skillsWritten and verbal communication skillsProblem-solving and organizational skillsIn-depth knowledge of Safety, health and environmental programs and its legislation Knowledge of SLA's and the Management of Service and Rental Contracts Technical Skills Knowledge of the building and construction industryTechnical knowledge and skills of the various Facilities disciplinesProficiency in MS Office (MS word, Excel, MS-Teams, and Powerpoint)Knowledge of property and contract law Knowledge of Data Centre infra-structure managementUnderstanding of laws and regulations, along with the willingness to keep up with changesFamiliarity with construction, architecture, and various system, such as HVAC and electrical Leadership Skills: Proven leadership and team management experience.Excellent communication and interpersonal skills, with the ability to influence and collaborate at all organisational levels.Build and maintain lasting trusted relationships with key stakeholdersVisionary thinking and strategic leadershipHigh ethical standards and integrity.Detail-oriented with strong organisational skills.Ability to work under pressure and meet tight deadlines.Strategic mindsetBalances stakeholdersBusiness insightEven tempered.Manage own stress levelsCore CompetenciesCultivates innovationCustomer focus and stakeholder focusDrives results whilst focusing on detailCollaborates within and across departmentsBeing resilient and being anti-fragile as situation requiresLeads with inspirationAdditional InformationThis role typically reports to the Chief Finance Officer (CFO) of SLS, with interactions with other senior executivesThe position requires occasional travel for meetings with stakeholdersTo succeed as Head of SFRE, the candidate should feel comfortable taking charge and be able to stay calm in emergencies. The position often requires juggling multiple projects or duties at once. Candidates should be able to interact with numerous people, including the management team, customers, and contractors.Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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