Head Sales and Service Enablement
Apply locations Sandton time type Full time posted on Posted Yesterday time left to apply End Date: December 6, 2024 (4 days left to apply) job requisition id R-15969901
Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To build, deploy and run services that underpin operational performance – Leading and directing the operational environment and business architecture that drives productivity, support and enable the translation of strategy into action in the business unit portfolio that includes all product Operations and Sales Support and Sales enablement.
Job Description
Key accountabilities
To support the operating environment and business architecture that drives productivity, customer experience and business unit performance.
Translate the RBB strategy at customer level and define strategies and plans.
Translate the RBB banking strategy at customer level and define strategies and plans (financial planning, forecasting, sales activity) through the business planning process for implementation across the physical network.
Drive differentiated customer service strategies across the business (translate customer value propositions, drivers etc. into customer experience).
Manage (in collaboration with HR) best practice branch sales incentive programs to deliver business growth and strong employee engagement.
Improve ways of working by challenging the status quo, supporting an empowering climate sharing knowledge, experience, best practice.
Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
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