Head Sales and Service Enablement
Head Sales and Service EnablementApply locations: Sandton
Time type: Full time
Posted on: Posted 2 Days Ago
Time left to apply: End Date: December 6, 2024 (4 days left to apply)
Job requisition id: R-15969901
Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary To build, deploy and run services that underpin operational performance – leading and directing the operational environment and business architecture that drives productivity, support and enable the translation of strategy into action in the business unit portfolio that includes all product operations and sales support and sales enablement.
Enablement of sales and servicing across the entire business to achieve agreed targets.
Job Description Key Accountabilities To support the operating environment and business architecture that drives productivity, customer experience and business unit performance.Translate the RBB strategy at customer level and define strategies and plans.Translate the RBB banking strategy at customer level and define strategies and plans (financial planning, forecasting, sales activity) through the business planning process for implementation across the physical network.Drive differentiated customer service strategies across the business (translate customer value propositions, drivers etc. into customer experience).Manage (in collaboration with HR) best practice branch sales incentive programs to deliver business growth and strong employee engagement.Improve ways of working by challenging the status quo, supporting an empowering climate sharing knowledge, experience, best practice.Education Bachelor's Degree and Professional Qualifications: Business, Commerce and Management Studies (Required).
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. About UsTruly AfricanWe are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa Group Limited is listed on the JSE and is one of Africa's largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
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