Head, Product Management

Details of the offer

Job Overview: Business Segment: Personal & Private Banking
Location: ZA, Johannesburg
Job Type: Full-time
Job Ref ID: 80434560A-0001
Date Posted: 10/4/2024
Job DescriptionTo participate in delivering a sustainable economic profit at an income statement level for the PPB SA: Savings & Investments portfolio. To participate in the development of the strategic direction for the S&I business and drive the implementation in line with the overall PPB SA strategy. To research, develop, implement and manage the product offerings providing customer value and delivering portfolio targets. To develop and execute a sales strategy and post-sales activities for the S&I portfolio in collaboration with Segment and Coverage to drive value to customers and profitability for the bank. To develop and execute a revenue generation strategy in order to maximise the return from the existing S&I portfolio. Product innovation considering competitor performance, market needs and global trends.
QualificationsPost Graduate Degree: in Business Commerce
Experience Required5-7 years of experience in product management, product enhancement and building competitive products that meet customers' needs.5-7 years' experience in understanding income statement and balance sheet metrics and drivers of an S&I business.5-7 years of experience in building and maintaining relationships with key stakeholders and Industry Leaders, engaging on customer discovery and delivery design, to understand and deliver on current need and maintain competitive advantage in market.Maintain Partner relationships by engaging, liaising, and collaborating with Execution partners to ensure growth and sustainability of the product.5-7 years' experience in driving a multifunctional team, leading people, and delivering on strategic and tactical initiatives.Key ResponsibilitiesDeliver Economic Profit: Develop and implement a strategy to grow and achieve deposits market share aspirations, including defining the product continuum, formulating annual budgets/periodic forecasting of sales and financial targets.Develop Sales Strategy: Grow the S&I account base and balances as agreed with Segment & Coverage to achieve sustainable economic profit.Manage Product Offering and Performance: Ensure alignment of pricing across products in line with the Group pricing guidelines. Develop and implement product propositions that are aligned to customer propositions and segments.Develop Revenue Generation Initiatives: Manage product life cycle end-to-end. Manage portfolio profitability through successful development and implementation of short- and long-term tactics, including customer acquisition, activation, cross selling, retention and strategic pricing initiatives.Product Portfolio: Develop and implement a 1-year operational roadmap for the S&I business which includes a competitor analysis, customer segmentation and value proposition build and product development to drive balances and revenue goals for the business.Marketing: Develop the Annual Marketing strategy encompassing brand strategy, existing customer marketing and internal marketing to drive balances growth aspirations.Manage Relationships: Integrate work streams/projects to ensure stated objectives are achieved on schedule.Leadership and People Management: Manage day to day function of the Product Management Team. Provide leadership and direction, growing and developing direct report(s).Customer Service: To ensure customer satisfaction by delivering and maintaining a world class service experience.Stakeholder Management: Engage and influence key stakeholders to drive the S&I strategic agenda.Risk and Compliance Management: Ensures no adverse audit or pre-audit reports on operational risk by managing the Risk and Compliance Self-Assessment (RCSA) and constant evaluation of processes.Technical CompetenciesComputer literacy.Budgeting skills.Risk management skills.Analytical skills.Process management skills.Project management skills.Business and financial acumen.Negotiation and presentation skills.Behavioural CompetenciesGood verbal and written communication skills.High degree of interpersonal skills.Resourceful, resilient, creative, collaborative.Ability and personality to drive change.Achievement and results oriented.Ability to successfully manage a wide range of concurrent initiatives.Resilience: maintains effective job performance, relationships and personal credibility when under pressure.Results/Quality driven: instils a sense of urgency and motivation to provide superior delivery/output.Pro-active: continually searches for new ideas and approaches and recommends these.Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process.

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