Head of Trading Services South Africa page is loadedHead of Trading Services South AfricaApply locations Johannesburg, South Africa time type Full time posted on Posted 5 Days Ago time left to apply End Date: December 31, 2024 (13 days left to apply) job requisition id R_13906Job TitleHead of Trading Services South AfricaJob DescriptionJoin the game-changersTake this opportunity to become a leader and stakeholder within one of the most exciting, challenging, evolving and dynamic teams in IG.So, who are we?We're IG Group. No, not Instagram – though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together!We believe that a diverse workforce brings creative energy to our business, powers innovation and sets us up for continued global success. We're committed to developing teams of individuals with a wide variety of perspectives and skills to help us realise our vision and strategy. So, we welcome people of any age, ethnicity, culture, faith, gender identity or expression, sexual orientation or physical capacity who connect with our values and bring something fresh to our business.What you'll doAs the Head of Trading Services South Africa, you will be responsible for empowering and leading the South African TS team to deliver an engaging and coherent client experience that delights and surprises our clients, and is aligned with IG's strategy.The Head of Trading Services South Africa will require a wide range of skills to perform on all aspects this amazing opportunity has to offer.These will include:Strong people management and leadership skills, in order to drive, empower, support and develop an engaged and passionate team and workforce, all working towards a common goal.Where you'll workAs part of our hybrid working environment, you'll split your time between home and the office. In this way, you'll be able to enjoy a better work-life balance and always bring your best self to your role. At the office, you'll have access to everything you'd expect from a world-class employer, such as a modern working environment, agile spaces, private quiet rooms and breakout areas. Plus, all our offices are located in iconic city centres, close to everything you might need for a rewarding working experience.Who we're looking forYou're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you.We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let's raise the bar together.What you'll need for this roleYou'll need experience in:At least 5 years experience working within the financial industry, in a managerial capacity, ideally in a client facing/touching departmentExtensive experience in providing excellent customer service and understanding the client journey/experienceExperience in providing departmental performance reporting and analysis for senior stakeholdersTeam management and leadership experienceA previous background within Financial ServicesEssential skills we are looking for:Strong, demonstrable and situational leadership skills, with excellent interpersonal and communication skillsGood knowledge of IG's business, processes and the Trading Services role and functionsOutstanding communication skills across all levels of the organization and with key stakeholdersAbility to make and enforce quick, decisive and proactive actions when necessaryA logical and analytical approach, while being able to make quick and binding decisionsWorks well under pressureHighly organised with good time management skillsEducated to Degree levelStrong numeracy skillsStrong operational mindset with passion for detail and improvementHow you'll growWhen you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we'll support you all the way.And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world's best trading experience. We'd love to have you along for the ride.This role is the perfect balance between being regionally and centrally focused. You will be a part of and add valuable contribution to the Trading Services Leadership team.As Head of Trading Services South Africa you are presented the perfect opportunity to network, interact and collaborate with key stakeholders across IG globally as an integral part of the global servicing team.From the team:We are constantly looking for tenacious, motivated, curious, eager and open minded people to join our team and help us maintain our industry leadership. We recruit based on excellence and fully believe that diversity is vital to our success. We strive to create an environment that promotes and encourages innovation, collaboration and growth, while always prioritizing the importance of our teams mental health and wellbeing. This is a world wind team and department to be a part of, operating at levels exceeding all expectations. The growth provided and experiences gained will be invaluable and fully transferrable into all future career endeavors.Number of openings1About UsLooking for a career at a company that will support you, challenge you and help you grow? IG Group can provide that.We're the market leader in financial derivatives trading, with a focus on innovation and advanced IT development. We're also one of Britain's Top Employers, a ten-year trend we intend to continue.
#J-18808-Ljbffr