Head Of Technology

Lead the successful implementation of technologies and services within the distribution business. This crucial role focuses on guiding both technology and business towards future growth while ensuring alignment of technology projects with overarching business goals. Key responsibilities include delivering initiatives on agreed time, within budget, and quality standards. Provides direction to the technology team in developing and implementing cost-effective systems and innovative solutions.RESPONSIBILITIESStrategic Planning and ExecutionEnable business to capitalise on new opportunities and build out new capabilitiesDevelop and implement a cost-effective strategy for core systems, platforms, and networks that simplifies processes and accelerates new product launchesShape the technical components of the company's strategy to ensure they align with overall business objectivesInvestigate and address connectivity gaps to strengthen our distribution strategy for future readinessDesign core systems that facilitate easy integration of new servicesOptimise and unify our platforms across the distribution businessIdentify and adopt innovative technologies that provide a competitive edgeSupport the strategy for technology platforms, partnerships, and external collaborationsEngage in comprehensive business technology planning, offering insights on current trends and future technology visions, while assessing the impact of emerging technologies on business strategies for the Executive Leadership TeamAssist the transformation of SA Distributions' application portfolio to adopt a modern, flexible architecture, enabling seamless integration of new capabilities and enhancing the product development process for volume growthAssist in the planning and execution of enterprise IT and digital systems to improve cost efficiency, service quality, and business developmentAnalyse complex business requirements and propose effective technical solutionsEvaluate, select, and implement technology solutions that address both current and future needsTake the initiative in thought leadership, innovation and creativityCollaborate with the Product Category department and leadership teams to define and launch new products and enhancementsAccountable for the digital and data roadmaps to accelerate customer acquisition and retentionChampion technologies that facilitate external business growthEnhance the capabilities of the company and its partners through strategic technology utilisationPromote the company's products and services in external engagementsLead the alignment of technology with business strategy to drive the company's growth.Oversee end-to-end delivery of technology projects and ensure that the objectives of the projects are met, such as software implementations, and new service launchesPossess a high-level design understanding ability to shape projects architecturally and technicallyDevelop and maintain project plans, timelines, and budgets, ensuring that deliverables meet quality standardsProduct DesignPossess experience in product design, capable of taking a product from concept to launch, which is essential for the role's responsibilities in shaping new technology productsTechnological SupportEvaluate, prioritise, and oversee projects within the portfolio related to the selection, acquisition, development, and deployment of significant information systemsManage the implementation and upkeep of company systems, including the Enterprise Resource Planning (ERP) system, Business Intelligence (BI) systems, and customer-facing platformsSupervise vendor relationships to guarantee that all third-party vendors and service providers deliver dependable, adaptable solutions while maintaining cost efficiency in line with strategic goals and business objectivesEstablish, uphold, and enforce standards and procedures to ensure the consistency and maintainability of existing applications when implementing technical solutionsManage application development and support, network communications, infrastructure, data management, information security, and system operationsEstablish and communicate relevant business metrics for each reporting area in alignment with overall business goalsSuggest and implement process enhancements to drive operational efficiency and excellenceBusiness and Technology IntegrationSkilled in collaborating with clients to develop technology solutions that meet their business requirementsEnhance the business's understanding of technology, such as the API marketplace, to ensure fluent communication with the technology team and empower informed decision-makingStakeholder Engagement and CollaborationCollaborate with cross-functional teams to gather requirements and define project scopesChampion the transition of new ways of work and integration of tech and business delivery and operating modelCultivate strong relationships with key stakeholders, providing regular updates on project status and addressing concerns promptlyTeam CoordinationLead and mentor project teams, fostering a collaborative environment that encourages innovation and accountabilityCoordinate with external providers and partners to ensure alignment on project goals and deliverablesBuild and evolve the architectural capability of Delivery teams across the businessRisk and Governance ManagementIdentify potential project risks and develop mitigation strategies to minimise disruptionsConduct regular project reviews and retrospectives to assess performance and implement improvements for future initiativesApply the business risk and governance frameworks.Change ManagementDevelop and implement change management plans to facilitate smooth transitions during technology rolloutsConduct training sessions for internal teams and customers to ensure proper adoption of new technologies and servicesApply best practices to implement and /or resolve adoption issuesBusiness ContinuityDevelop and maintain robust disaster recovery and business continuity plansTechnical ExpertiseAct as a subject matter expert on telecommunications technologies to guide project decisionsEvaluate and recommend technology solutions that enhance service delivery and operational efficiencyBudget OversightAware of project budget and resources, support in tracking actual against budget and managing the balance of delivery within time, budget, quality constraintsBEHAVIOURAL COMPETENCIESAchieves ResultsManages ComplexityEnsure AccountabilityPlans and AlignsBusiness InsightCommunicates EffectivelyDrives ResultsStrategic MindsetCustomer FocusEDUCATIONMatricBachelor's degree or equivalent in Information Technology, Computer Science, Business Administration, or a related fieldProject Management Certification: Preferred certifications such as PMP (Project Management Professional) or Agile Certifications to ensure robust and effective project deliveryEXPERIENCE8+ years of experience in Technology Delivery, Project Management, or a similar role, preferably in the Telecommunications or Technology sectorExperience Managing people and outputs in matrix environment (s/he will have to work multiple different teams to achieve their outcomes)Experience in commercialisation of new tech products and servicesExperience in technology product ownership from concept to market implementationBackground in Business Technology IntegrationExtensive project management experience within an Information Technology and Software Development environment, especially in dealing with multiple and simultaneous projects or programmes of workArchitecture and Product Design KnowledgeProactive Client ManagementService Delivery ProjectsAbout the job Contract Type: Permanent Focus: Executive Industry: Telecommunications Workplace Type: Hybrid Location: Johannesburg Salary: Negotiable Job Reference: 2UZUXM-1259DDC8 Date posted: 30 August 2024 Consultant: Tafadzwa Chakaodza Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.
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