The mission of our Head of Product is to help RoomRaccoon become the most adopted hotel management system in the world by ensuring that our Product & Engineering Teams are operating at the highest level possible, according to our One-Page Strategic Plan (OPSP). You will be hands-on, identifying and managing requirements, priorities and the launch (including the development) of new features and solutions. The impact of product & engineering decisions should be made based on the hotelier journey and you will be a key decision-maker, with our CEO & CPO in both the development of our product and the growth of RoomRaccoon.
Tasks
Your main duties and responsibilities will be - but not limited to:
Assisting with creating and managing our product roadmap and product development process
Working with the Product Manager and CPO to translate the product roadmap into a development schedule for optimisation in terms of our ways of working
Provide information to the Product Team based on our hoteliers using RoomRaccoon, our sales teams, and marketing team and translate these into product solutions that deliver the value required for our hoteliers
Understand the financial and commercial impact of our competitors and the features provided
Be responsible for project managing how we scope and design new features, products, and use cases
Provide innovative solutions according to sprints and the OPSP
Provide information on trends in the hotel tech industry and how they impact product development
On a day-to-day basis, working with the CPO on decision-making, providing facts for operational efficiency and ensuring execution thereof.
Ensuring the stability of our product is adhered to at all times
Balancing the strategy and execution of expected outcomes
Ensuring that the Product Team follows our agile approach
Building an in-house Product Team that is resilient and hands-on
Lead, mentor and build a team of engineers, fostering a culture of collaboration, innovation, and continuous learning
Stay updated on industry trends and emerging technologies, evaluating their potential impact and relevance to our business.
Implement best practices, processes, and tools to streamline development workflows and improve efficiency.
Monitor and analyse performance metrics, identifying areas for optimisation and improvement to enhance the customer experience.
You will be accountable for:
The product being optimally self-explanatory is your North Star
Right people on the bus
Maintaining productivity and cost efficiency of the product
Product content optimal in all languages
Stable, reliable and cost-efficient delivery (hosting)
New and improved features according to strategy
Employee Experience in Team Product and team-building initiatives
Product Roadmap and assistance with Strategy
Developing and mentoring direct reports
Working closely with the CPO
Identifying opportunities & implementing/improving processes to increase release quality
Leading the engineering team in alignment with the intended business value creation
Conduct performance reviews, identifying development opportunities and addressing challenges within the engineering team
Requirements
About you:
Our perfect fit has/is:
Language requirements:
English
Qualifications/Experience:
Worked in a SaaS company whose revenue has hit €20 Million ARR
Experience working in a bootstrapped environment
Has strategically hired and built in-house product & engineering teams as opposed to outsourcing
Experience in Agile and Scrum methodologies
Team Squad experience and experience in structuring a team according to a tech scale-up such as RoomRaccoon
International experience; Europe and Africa
Proven experience in software development and technical leadership roles, with a track record of successfully delivering complex projects.
Worked with Product Manager(s) and understands the functionality
Experience in ensuring team efficiency and management
Skills/Attributes:
Ability to work in a fast-paced environment
Organised, tough and logical
Analytical and able to measure results
Can do attitude, gets things done and is used to working in a fast-paced environment
Sensible in decision-making and has ambitions to grow a startup
Able to work under pressure, resilient and able to manage change accordingly
Benefits
Perks:
Loyalty Programme (Equity)
Role Specific:
Department incentive bonuses
Training & Development:
Formal training
Annual hotel experience
Employee Referral Campaign
Friday Drinks & Lunches for in-house Raccoons
Quarterly Office Massages
Birthday Lunch
About Us:
This is what you tell people at parties:
I am working at an international super-fast-growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded the world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 110 + heads is working from 10 offices all over the world!
"It's an exciting time to join RoomRaccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping RoomRaccoon with its mission of becoming the world's number one hotel management system." - Tijmen van Dijl (CEO & Co-Founder)
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